Josh
Phenomenal customer service and great…
Phenomenal customer service and great product.

Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.
Gage Diamonds (gagediamonds.com) has 438 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Chicago, Illinois
Excellent
Jewelry & Watches · Chicago, Illinois
Excellent

Jewelry & Watches · Naperville, Illinois
Excellent

Jewelry & Watches · Chicago, Illinois
Excellent
438 approved reviews, newest moderated first
Josh
Phenomenal customer service and great product.
Jayden
She said YES!
Jennifer D.
The ring itself is beautiful but it is too large. Definitely off In sizing.
Response from Gage DiamondsMar 1, 2023
Hi Jennifer, can you send us a message at [email protected]? We offer a complimentary 6-month aftercare program which includes free ring resizing. We'd be happy to take care of this for you!
Deidrick T.
The ring is beautiful, the service was great l and the complimentary 2-day shipping was helpful with getting me the ring when I needed it. Thank you for all your help!!
Matt S.
Communication was lacking! I ordered the ring and decided to change the stone shape. Sent an email asking if this was possible, after 3 days of no response I called to verify that this could be done. The lady said yes somebody would reply to the email I sent with the cost and delay to make the change. 3 days later I got an email saying the change could be made but it would delay the delivery a few days. I was fine with the delay and responded to proceed with the change. Fast forward 2 weeks, I received the ring but the stone was never changed. The ring does seem like decent quality and I will just stick with the original stone shape that was sent. Communication is definitely an issue for this company though unfortunately.
Marcia J.
Very easy to work with even though I haven’t received my item every email has been answered
Shawn T.
Great and exceptional service, stayed in contact with me throughout the whole ring buying process. It was simple and easy, and order was shipped and arrived when it was scheduled.
Chozan B.
Its been 21 days since I placed my order. I was told it would only take approximately 2 weeks for my order to be completed. The company has done minimal communication to keep me updated on my order status. The status date still shows December 27th, the date of my original order, on my Gage Diamonds account. No update since then. Your company needs to be more proactive in updating the status of orders, especially since thousands of dollars was spent on this order.
Response from Gage DiamondsJan 18, 2023
Hi Chozan, as stated on our website and all order confirmation emails, all orders take 10-15 business days to complete, which are Mondays-Fridays, not including holidays. Since you placed your order on December 27th, we've had New Year's Day (recognized on January 2) and Martin Luther King Jr. Day on January 16th. Today marks the 14th business day since your order was placed, however LendFirm notified us on Janaury 6th, midway through production, that they were unable to process a first payment due to incorrect banking information provided on your account, thus pausing production on your item. After 5-business days of an item paused in production, the order is canceled. We only received confirmation from LendFirm that they received updated banking information on January 13th, which is when production restarted on the item, and another 10-15 businesss days. We also have no record of you reaching out to us at any point, but we do have record of you opening our email updating you on the status of your order on January 10th. Please feel free to reach out to us at [email protected] if you have any further questions.