GabrinlReviews of gabrinl.com

I was required to give one star, but preferred zero. I ordered a dress from Gabrinl on May 5, 2025 for an event on May 25. It never arrived and tracking showed that USPS never received it. I emailed asking for a refund. I was told that it had just shipped (a lie) and they wouldn’t refund. It is now six weeks later and they have my money and I have no product. Tracking shows it is still in transit. They will not refund. Beware of their no refund policy and lack of customer service. I am contacting my credit card company with all documentation.

Love the dress very comfortable. The quality of both products is amazing.

Beware. I would not recommend this company based on my experience!!! When ordering the product in US - it did not indicate that if you had a return you would have to pay the shipment to Dubai where the package came from. The $69 dress I ordered was super small and I can't use it. The offered me $11, $20 then $25 and I could keep the dress that doesn't fit me. I am used to the Amazon no charge for shipping returns and will double check when ordering outside of Amazon -- where it is coming from and return policy. Very disappointed.

Everything was very user friendly!

I placed an order of one dress and a short sleeve top. The measurements on the dress were off and I cannot wear it. The dress was extra long. I would need to be 4" taller! The shirt was not in the bag, so I am out $30.00. I have contacted the company via e-mail and they never respond. I have had no communication. I suggest you DO Not use this company. They cannot be trusted.

Great customer service. Very quick response to concerns. LOVED the items I purchased

The products seem to be of good quality. I liked both of the dresses I ordered. The only complaint I have is lack of communication. No automated updates on status of order or responses to inquiry. Order took almost a month. Which is ok other than by that time I got my order, I figured I had been scammed and nothing was coming. Just a little more communication please.

Nice dress and tops!