FYTOOReviews of fytoo.com

Response from FYTOOAug 12, 2024

Gracias por su valioso comentario. Y sentimos las molestias ocasionadas. Si además de la montura que viene con ella, está buscando otros accesorios con diferentes funciones, puede echar un vistazo a nuestra categoría de accesorios. Disponemos de muchos clip-ons universales con diferentes tipos de lentes entre los que elegir. También tenemos gafas con clip que vienen con muchos accesorios en nuestro sitio web, como la montura Veronica. Si tiene alguna pregunta sobre nuestros productos, no dude en ponerse en contacto con nosotros.

Response from FYTOOAug 12, 2024

Thank you for your feedback! 🌟 We're glad you like the color and find the glasses fashionable. We appreciate your input on the lens thickness. If you feel your lenses are a little thick, we suggest that you can choose a higher lens index for your glasses at your next purchase. The higher the lens index is, the thinner the lenses will be. If there's anything else we can assist you with, feel free to reach out!

Response from FYTOOAug 12, 2024

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service and that your order arrived in great condition. It's wonderful to know you're happy with the quality of our products. Hope you have a good time with your new glasses!

Response from FYTOOAug 12, 2024

Thank you for your feedback! 🌟 We're glad to hear that you found great value in your purchase and received your order quickly. And we're sorry for the misunderstanding caused. After you place an order on our website, our system will send you notifications each time your order status changes. If you didn't receive them, please kindly check your spam folder, because they may be blocked by some settings in your mailbox, or contact our customer service center. We'll help you with that. We're pleased to know that everything worked out in the end and that you're a happy customer. We appreciate your understanding and look forward to serving you again!

Response from FYTOOAug 10, 2024

Thank you for your wonderful feedback! We're delighted to hear that your glasses arrived on time, fit well, and look great. It's fantastic to know that the prescription is spot-on. We're glad you're happy with your purchase and look forward to serving you again!

Response from FYTOOAug 10, 2024

Thank you for bringing this to our attention. We're sorry to hear that your glasses weren't level and straight upon arrival. While we're glad you were able to get them fixed at Costco, this is certainly not the experience we want for our customers. Please feel free to reach out to our customer service team if you encounter any issues after receiving the glasses—we're here to help and ensure you're fully satisfied with your purchase.

Response from FYTOOAug 10, 2024

Thank you for sharing your experience! We're glad to hear that our customer service team could assist you in resolving the prescription issue. Your satisfaction is our priority, and it's great to know we met your expectations. We look forward to serving you again!

Response from FYTOOAug 10, 2024

¡Gracias por tu comentario! 🌟 Nos alegra saber que encuentras los lentes bonitos y cómodos. Agradecemos mucho tu recomendación. ¡Esperamos poder servirte de nuevo pronto!