Katie
The experience went exactly as stated.I…
The experience went exactly as stated.I have no problems.The glasses were great.. Great customer service great products. The quality is exceptional

Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
10,689 approved reviews, newest moderated first
Katie
The experience went exactly as stated.I have no problems.The glasses were great.. Great customer service great products. The quality is exceptional
Diane G.
Fytoo is really amazing! Pricing is really good and customer service is top tier! Summer helped me super fast and got my request completed in less than 24 hrs!
Mark W.
Great glasses, look great, really good fit and prescription is perfect
Kyle
Speed of delivery and customer service is superior. Glasses, both lenses and frames are excellent and within budget. I had a slight issue with one, but customer service fixed it quickly. Would highly recommend.
Pam L.
Nancy with customer service was expextional!!! This is my second pair of glasses. Great prices and quality. 🌟🌟🌟🌟🌟 stars for Nancy!!!!
Elvira
FYTOO glasses are so stylish loved mine once they arrived! And for such a great price you can’t beat it. So happy with my glasses they are good quality and I will be ordering more. Customer service is also amazing thank you for your seamless help
Rafael C.
Up to date order status and great frame material.
Yolanda M.
This Company is a joke. I will never ever give anyone this website for glasses. I ordered glasses and been trying to get them to send another pair for the one that came with the lenes out. Instead of trying to assist me they worried about the 1-star review. This is their response Below. I'm not deleting until I get the glasses I paid for correctly. I shouldn't have to pay for glasses twice to be able to wear them. I ordered them and now i have to pay for someone to fix them in order to wear them. I paid for a replacement pair when ordering them. Hi, Yolanda Miller. This is Nancy from Fytoo. Thanks for contacting us and sorry for keeping you waiting. If there's a negative review on Trustpilot, the order status will be marked as abnormal. It might lead to the replacement order not being generated successfully. So we sincerely hope you can cooperate with us first. If you don't want to update it to five stars, could you please delete the review? To show our appreciation, we'll ship your replacement order via Business Express ($23.99), which only take 4-8 days for delivery. Is that okay? Please feel free to reach out to us if you have any questions. Fytoo is always by your side. Have a nice day. =) Yours sincerely, Nancy
Response from FYTOOAug 23, 2026
We sincerely apologise for the inconvenience caused. Each pair of glasses has to go through our strict quality inspections before being shipped out. However, if the package is subjected to impact or rough handling during transit, the screws on the eyeglass frames may loosen or fall out. Such instances are extremely rare. We've already provided you with a solution: a whole pair of free replacement glasses. We simply hope that if you are satisfied with our services or solutions, you might consider revising this review. We apologize for any misunderstanding that may have occurred. Thank you for your understanding.