FYTOOReviews of fytoo.com

Response from FYTOOJul 8, 2025

Thank you for the awesome review! We're so glad you found the quality great and the delivery fast. That's exactly what we aim for! Thanks so much for choosing Fytoo!

Response from FYTOOJul 8, 2025

Thank you so much for sharing your feedback! We’re thrilled to hear your glasses arrived on time and that the frames exceeded your expectations! If there is anything further we can assist you with, please do not hesitate to reach out to us. Your satisfaction is our top priority. Thanks for your support!💖️

Response from FYTOOJul 8, 2025

Thanks for your precious feedback! We offer our customers a 30-day warranty period. If you have any problems, please do not hesitate to contact us. Please be assured that we attach great importance to customers' wearing experience. Our agent has contacted you via email again to help you out. Please kindly check your mailbox or spam folder. To make our further communication more convenient, we suggest that you could add our email address to your contacts list. Thanks for your cooperation. We are looking forward to your reply!

Response from FYTOOJul 8, 2025

Thank you for your feedback and overall positive review! We’re glad you were satisfied with the turnaround time, prescription accuracy, and that the product matched its description. We apologize for the confusion about whether the lenses are transitional. Based on your description, the glasses you want is photochromic lenses. It’s a kind of lens that can automatically change its color according to the light. Photochromic lenses look like common lenses when you are indoors, but they will turn to darken if you go outside or to a brighter area. You could also see the glasses preview image when you pick the color for the transitions. We hope this is helpful for you to pick up your favorite glasses! Thanks for your support!

Response from FYTOOJul 8, 2025

We're sorry for this issue. Accroding to your order info, it was be delivered on 2025-06-24. If you have any issues with the transition lens color or the lens quality, you can contact us immediately after you receive the glasses. Our agent will help you with this. To better address this issue. Our agent has sent you an email. Please kindly check your email or spam folder. We're looking forward to your reply.

Response from FYTOOJul 8, 2025

Thanks for your precious feedback! We’re thrilled to hear you’re happy with our glasses selection, website, and our customer service team’s assistance. ❤️ We are sincerely apologize for the inconvenience caused. Our phone chat number is +1 (201) 581-3309, which is available 8:00 PM-5:00 AM (UTC-4) and 9:00 AM-1:00 PM (UTC-4). To make our further communication more convenient, we suggest that you could add our email address to your contacts list. Thanks for your understanding and support!❤️

Response from FYTOOJul 7, 2025

Thank you so much for your heartfelt review! We're truly honoured to be your choice for eyeglasses for you and your family. Knowing that you've purchased ten pairs and found both the style and quality to be excellent is incredibly rewarding. We're also glad our support team could promptly assist and solve the issue of your father's glasses—customer care is something we take very seriously. Your trust and recommendation mean everything to us. Once again, we sincerely appreciate your support for Fytoo Glasses.

Response from FYTOOJul 8, 2025

Thanks so much for your kind review. We're so happy to hear that you love the glasses! Whether it’s the style, comfort, or the prescription, we’re here to make sure your eyewear experience is top-notch from start to finish. We truly appreciate your support of Fytoo Glasses!