Sabrina S.
Great customer service.
I purchased the Kathy frames with my prescription and it made me dizzy. I reached out by email and they quickly responded to my request for an exchange. Instead of exchanging my glasses for a new pair they gave me a choice of what glasses I wanted as long as I paid for the shipping fee. I was relieved that we came to a conclusion. They were very helpful and professional. I will continue to shop with Fytoo in the future.
Response from FYTOONov 1, 2025
We sincerely appreciate your recognition of our service! Your compliment means a lot to us. Your approval is the motivation for us to keep improving our customer service! In the future, we will continue to work hard to make every customer have a better shopping experience on our website! Thank you again for your support of Fytoo! =)