Katarina T.
- easy order
- easy order - smart web application - nice glasses, meet my aesthetic and ergonomic requirements - durable and sturdy - easy to clean What I did not like: out of two I ordered one pair is better to use : I ordered progressive lenses and with one of the pairs it is really hard to read
Response from FYTOONov 19, 2025
Thank you so much for taking the time to share your detailed feedback about FYtoo—we truly appreciate you highlighting what worked well, from the easy ordering process and user-friendly web app to the glasses’ great aesthetic, ergonomic fit, durability, and easy cleaning. These are exactly the experiences we strive to deliver for every customer. We’re sorry to hear that one of your progressive lens pairs has made reading difficult, though—this is certainly not the standard we hold ourselves to. Please reach out to our customer service team at your earliest convenience, and we’ll work quickly to resolve this for you, whether that means adjusting the lenses or finding a solution that meets your needs.