customer
Ariel in khaki
I have ordered my glasses from so many different online retailers. Every time I am disappointed because the glasses just aren’t what I expected. I ordered the Ariel from Fytoo after seeing an ad of an influencer trying them on and I loved them. The price was super affordable, so I bit the bullet. I am super nearsighted, and I need a smaller plastic frame and adjustable nosepads to help with the weight of my lenses. I cannot emphasize enough how much I love these glasses. The frames are super lightweight but do not feel super cheap. The lenses are great quality and don’t smudge too easily. I have gotten soooo many compliments and actually wear my glasses more than my contacts now. When my glasses arrived, there was a tiny little chip in one of the lenses. Not a big deal at all, it just happened to be right in front of my pupil so it drove me crazy. I emailed support and asked if they would remake just the one lens. They responded immediately and swiftly sent a remade lens at no cost to me. (Kelly, my support rep was an angel) 12/10 will order from here again!!
Response from FYTOONov 22, 2025
We sincerely appreciate your recognition of our service! Your compliment means a lot to us. Your approval is the motivation for us to keep improving our customer service! In the future, we will continue to work hard to make every customer have a better shopping experience on our website! Thank you again for your support of Fytoo! =)