FYTOOReviews of fytoo.com

second order, delivered in timely manner without any problems

I AM A 90 YR OLD SENIOR AND I LOVE THE FANTASTIC SHAPES AND STYLES OF YOUR FRAME SELECTION. I GET COMPLIMENTS ALL THE TIME ON THEM. THANKS FOR PRICING THEM REASONABLY SO I CAN AFFORD MORE THAN ONE PAIR, EVEN OLD LADIES ENJOY FUN FRAMES, THANKS, MARTHA WOODS

I have had an excellent experience with Fytoo. This is my second time ordering for a total of 10 glasses. All the eyeglasses that I have are comfortable ti wear. The prescription was correct. The customer service had been impeccable, timley and efficient.

Excellent service

Im not 100% satisfied with m'y purchase. I sent a request via the web site regarding the process of refund but never received a response. Is not 100% clear on how to request a refund. I'm still wanting and hoping i will received the help i need.

Update 4/16/26: customer service replied to me again following this post. They said they will only replace the defective glasses if I change my review to 5 stars and send a screen shot. I refused and they said that I'm stuck with the defective pair. I have never experienced customer service like this before - bizarre. I'm just glad they were readers and not more expensive prescription glasses. I ordered two pairs of reading glasses in two different styles. One pair is perfect and the other is defective. The arm is askew and stretched beyond square of the frame. I contacted customer service with photos within a day. I have gone back and forth multiple times with them, each time waiting days for them to reply. They are refusing to exchange for a new pair. It's been horrible customer service. Do not recommend.

very attentive costumer service, always ready to help and resolve with any problem.

Love the product. Professional and creative.