FuuguReviews of fuugu.com

Habe Handschuhe bekommen die ich nie bestellt habe. Brauche den bestellten Bambusvernichter dringend. Kein Möglichkeit einen Kontakt herzustellen. Nie mehr

stay away from this Fuugu site lots of complain from the public i paid for 4 fuel injector for my car and fitted them and straight away problems i notice with the car running very badly and shaking i contact the company for a refund and they took weeks to get back to me and told me they only refund with in 2 weeks of receiving goods no return address on there site once you buy any goods from them they automatically disable your account so you won't be able to check progress any of shipping very dishonest company i wouldn't buy anything from them again stole my £175.00

I'd leave no stars if possible. ordered in Decemeber and they kept saying sorry it didn't come in yet... offered 30% back. didn't happen. still no product and they refuse a refund.

Advertised as 70% OFF (at $18.95), my card was billed $59.90; but hours later still advertised as 70%. "Your 70% Discount Has Been Applied LIMITED TIME OFFER: Fuugu is available at the price of $63.17 $18.95 (70% Discount Per Unit) The banner touts there is a quantity available. Appears to intentionally SCAM -- Bait and Switch.

I bought both DW and washer tablets. Used each once. No difference at all in the DW; washing machine was shiny but there wasn’t any difference anywhere else. The rubber area was still dirty. Return policy is horrible. After five emails asking how to get a refund, showing the before and after photos in the very first email, they finally said I can’t return it because it was opened. So if it doesn’t work, there’s no recourse. Save your money. Edit: sent the order number, etc., via Trustpilot request. Edit#2: Fuugu refunded the full amount AFTER THIS BAD REVIEW, and after receiving the order number and probably checking the email correspondence. I’m happy about that but don’t think it should have taken a bad review to have gotten this result. I hope they’ll change their customer service policies. That said, thank you, Fuugu, for the total refund and the quick response to this review. 2/21/2024 Edit #3… Even though the issue is resolved, the above review and the edited reviews are still accurate. 2/29/2024

I sent in a review a couple of days ago and you requested the following: Kindly provide the following: - Email address used to place your order - Order ID number that you can see at the top of your Fuugu purchase invoice - Full Name used to place the order With no address or e-mail to send the reply to??? So Here is my information I cannot put my e-mal address in this forum I guess.... If you would have told me where to give you this information I could have given you my e-mail address???? Order #E7DB58P and the Tracking # is 9361211015300642908973 I ordered 1 box at $18.95 and I was charged $59.90 on my Visa My name is Carolyn Evans Please respond!!! I see in your reviews I am not the only one that this has happened to???

Deceptive website! I recently purchased the dishwasher tablets for $18.95 and when I navigated their website and after I pressed pay I was charged $59.90. Called customer service and cancelled the order immediately and they sent it anyway! Yes they will take it back with a RMA and you pay to ship back to Lithuania paying all the fees! BEWARE!!!!!!

Update: after submitting my earlier review I was contacted by Joan of Fuugu Customer Service. She indicated to me that Fuugu was a new company and was still learning. She apologized more than once making me believe that she was sincere. Joan indicated that the amount of the order was going to be refunded. I received a credit on my charge card today. The credit was not the exact amount charged but it was close enough. Joan also indicated that Fuugu would be sending me a knife from their products. I ordered this product from a Canadian website. The order invoice was exactly as expected. What was not expected was that the charges were billed in USA dollars. What a rip off. I have contacted customer service multiple times and got the same standard reply 3 times. I finally received a reply indicating that yes indeed I was charged USA dollars and there was nothing they could do about it!