FuuguReviews of fuugu.com

Response from FuuguOct 22, 2024

Hi Alfa, We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.   If you have not received the emails and still would like to let us help you with your case, please, update your review or reach out to us via contact form on https://fuugu.com/contact. We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Fuugu Support Team

Response from FuuguOct 16, 2024

Good day Jan, Thank you for sharing your feedback with us! We wanted to let you know that our customer service team was able to successfully resolve your issue on October 24, 2024.  If you ever need help with anything else, please don't hesitate to reach out. Your input is incredibly important to us and we are always looking for ways to improve.  Thanks again for your continued support! Fuugu Support Team

Response from FuuguOct 15, 2024

Good day Kevin, We appreciate your feedback. We attempted to resolve this issue by contacting you via Trustpilot. However, we have received no response from you. If you have not received the emails and still would like to let us assist you with your case, please, update your review or contact us via contact form on https://fuugu.com/contact. In order for us to access and verify your order details, kindly provide the following information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. We look forward to hearing back from you soon. Fuugu Support Team

Response from FuuguSep 30, 2024

Hi Breezy, We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help. Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue. Thank you for helping us with our development and learning. Fuugu Support Team

Response from FuuguSep 26, 2024

Hallo L H, Wir haben Ihren Fall gründlich geprüft und können bestätigen, dass unser Kundensupportteam sich darum kümmert. Bitte wenden Sie sich bei weiteren Fragen gerne an uns – wir sind hier, um Ihnen zu helfen. Wir schätzen Ihr Feedback und sind dankbar für Ihre Geduld, während wir daran gearbeitet haben, Ihre Bedenken auszuräumen. Ihre Erfahrung hilft uns, uns als Unternehmen zu verbessern und zu wachsen. Nochmals vielen Dank für Ihre Unterstützung bei unserem kontinuierlichen Entwicklungs- und Lernprozess. Fuugu-Supportteam

Response from FuuguJul 29, 2024

Hi! We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.   If you have not received the emails and still would like to let us help you with your case, please, update your review or reach out to us via contact form on https://fuugu.com/contact. We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Fuugu Support Team

Response from FuuguJun 10, 2024

Hi Rodney, Your feedback is valuable to us. We've made efforts to resolve this issue by reaching out via Trustpilot, but we haven't received a reply. If you haven't received our emails and still require assistance, please update your review or use the contact form at https://support.fuugu.com. To assist you, please provide the following details: - Email address used for the order - Order number - Full name Thank you for helping us improve. We look forward to your response. Fuugu Support Team

Response from FuuguJun 6, 2024

Hi Thomas, We regret to hear about your recent experience.  Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.  To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23). We eagerly await your response so that we can address your concerns promptly.  You can update your review on Trustpilot or reach out to us via our contact form on https://fuugu.com/contact at your earliest convenience.  Thank you for your cooperation in this matter. Fuugu Support Team