Home & Decor NJ LLCReviews of furniturehomedecorshop.com

Worst people to work with. Will never ever order anything from them.

Great experience!! I will be ordering the rest of my furniture through them. Jan 15 - Ordered couch Jan 17 - Scheduled delivery Jan 21 - Delivered Customer service called to schedule the delivery + a follow up call as a reminder & I requested she make a note to the delivery guys to call me when they're close so I could let them into the building. Delivery (third-party) - Arrived on time + they called to notify me they were 15 mins out (def needed that). After bringing the couch into my living room I asked if they could help me move my mattress from my living room to my bedroom bc it's super heavy & they were so kind to do that!! 10/10 would recommend.

Was delivered as promised

I wasn't happy with the purchase I had made and was prepared to return it. I reached out to customer service to see how to go about returning but didn't hear back for a day or two. Someone responded then to let me know they were going to refund me anyways and I can donate the item. Truly appreciate the efficient resolution and helpfulness of their customer service team!

Great price! Just what we were looking for! Thank you-

Order was received promptly. Packaged well!

Literally, the worst experience that I have dealt with from ordering from a company off-line. They are selling the snowman by international silver or CWI. That normally is sold as a set of three for 39.99 at Home Depot. I was so excited when I seen they had them with the picture of all three of them and down in very small writing. They put that they’re sold separately but yet they have no item numbers for them. They have one item number and they’re charging 4999+ shipping. This company is normally pretty good and they normally have fairly quality product but when they do something like this bait and switch where they make you think you’re getting three items it’s very similar to Temu you don’t get what they show the picture of. You’re only getting one if they want to sell them individually that’s fine but they should have item numbers for each one. I wonder how many other people ordered the same item thinking they were getting all three because they literally say in the description three assorted!!! Shame on them. I am returning it as I am disgusted with their business practices.

Web site is easy to navigate, that made placing my order easy. Your follow up emails are very informational. I received my order on time. I don't know if the merchandise works or not. It's a Christmas gift. That is the only reason that I did not rate a 5 start.