I did not give you 5 stars because there should be more stuffing on the sides of the seat. The smaller one I bought is more firm
I did not give you 5 stars because I think
KO
Kenneth O.
Refund Nightmare
Honestly, this has been one of the worst experiences I've had with a company. I'm usually pretty understanding, but this is ridiculous. I ordered almost $90 worth of bedding. I measured my mattress as accurately as I could to get the best fit, however, unfortunately the sheets did not fit which is unfortunate but somewhat expected when ordering online. So while it sucks, that part wasn't a big deal. What is a big deal is the almost non-existent and vague customer service I've been given.
I started the return process the day they arrived, January 14, 2025, well within their 30-day policy. They offered a 20% refund to keep the sheets, pretending it was a good deal since the package came from overseas and shipping would be costly. Then, weeks later, after I had to email them again, they upped it to 40%. I just wanted a return address to compare shipping costs, but that took weeks, and I had to keep emailing them to get any response at all, eventually threatening them with the FCC and BBB. Turns out, shipping was only $12 – making their 'generous' offers of $18 or $36 look like an insult.
I sent the sheets back, carefully packaged, and then waited. Weeks. Again. I had to email them to ask if they had even received the package. They finally said they got it, but still no refund. I will note that the delivery of my return package was slightly delayed due to severe weather, but that accounts for only a very small portion of this 3 month ordeal. Now, it's almost THREE MONTHS later. I'm tired of the generic, 'we're looking into it' emails. It feels like they're just hoping I'll give up and forget about it. I don't want to be part of the 'FunnyFuzzy family.' I just want my money back and to be done with this.
Response from FUNNYFUZZYMar 31, 2025
Hi Kenneth,
Sorry to hear the return process wasn’t as smooth as it should have been. We know how important it is to get things sorted quickly and easily!
We’ve taken care of it, and we hope everything’s resolved now.
If you need us, we’re here 24/7 at [email protected] always ready to help!
Thanks for sticking with us,
Team FunnyFuzzy
CM
Carrie M.
My Great Dane
My order was delivered in a timely manner. Good communication from beginning to end. Size was exactly what I ordered for my 160 lb Dog
DT
Denise T.
Beautiful sofa for our dog!
The sofa is beautifully made and easy to put together!
The material is lovely.
RE
Robert E.
Très bon produit
Très bon produit
AW
Andrea W.
Pefekt fitting dog harness
Fast shipping
I ordered 3 Dog harness and all of them fits perfekt
❤️🐶❤️🐶❤️
CC
Carl C.
Waited a long time to receive my order
Waited a long time to receive my order, was not plush and thick as advertised , more like paper thin.
Disappointed customer and puppy!
Carl Cacace
Response from FUNNYFUZZYMar 31, 2025
Hi Carl,
Thank you for sharing your feedback, and we’re sorry to hear your bed sheet isn’t quite what you expected.
To help us better understand the issue, we’ve sent you an email (don’t forget to check your spam/junk folder if it’s not in your inbox). If you could reply with a few photos, that would be a huge help. Once we’ve had a look, we’ll make sure everything’s sorted for you.
We’re here 24/7 at [email protected] and are always happy to help!
We look forward to sorted this for you,
Team FunnyFuzzy
KS
Kristina S.
Much smaller than expected
Much smaller than expected, the sides and back have very poor support so it just falls.
