Reena B.
This is a scam company
Editing to confirm: the reply from Funny Fuzzy is simply not true. Their own tracking says the order is still pending and dispatch has not happened. I have asked for a refund as per UK law, and they have refused to provide this. Avoid, avoid, avoid. Editing once again to add: they keep sending through fake tracking information for Royal Mail and pretending they can't refund me as the item is en route (it obviously isn't). This is a scam company - avoid. Ordered a month ago and for the entire month have heard nothing. Every time I click the tracking it shows as not dispatched. Emailed customer service who have pretended it's en route although they can't tell me via where - it's obviously not. Have so far refused my request of a refund even though they are breaking UK consumer law.
Response from FUNNYFUZZYJun 14, 2026
Hi Reena, Thank you for your update. We understand your concern and sincerely apologize for any confusion or inconvenience this situation may have caused. After reviewing our system, we can confirm that your order was marked as delivered to the address provided at checkout on June 20. We have also emailed you with additional details regarding this matter, please kindly check your inbox (and spam/junk folder, if needed). To help us investigate this further and assist you as quickly as possible, could you please provide photos of your front door, letterbox, or usual delivery location? You may send them to us at [email protected] We truly appreciate your cooperation and will do our best to help resolve this matter for you. Team FunnyFuzzy