Lorraine W.
I placed an order #FF31048U for a large…
I placed an order #FF31048U for a large dog car seat booster bed on 16 May and, nearly a month later, it still has not been delivered. I contacted Fuzzyfunny by email on 6 June requesting an update on my order status, but only received an automated response. After hearing nothing further, I emailed again on 10 June, clearly stating that I expected a response within 48 hours. Once again, I have received no reply whatsoever. The complete lack of customer service and communication is extremely disappointing. Delays can happen, but ignoring customers who are simply asking for an update is unacceptable. Based on my experience, I would not recommend this company and would think carefully before ordering from them.
Response from FUNNYFUZZYJun 23, 2026
Hi Lorraine, Thank you for your feedback, and we sincerely apologize for the frustration and concern this situation has caused. Please rest assured that your order is still in transit, and our team is actively working to expedite the process. We are closely monitoring the shipment and continuously following up with the carrier to urge progress and obtain the latest updates for you. We truly value your trust and want to reassure you that we are doing everything we can to ensure your package reaches you as soon as possible. Our team has also reached out via email with the most recent information available. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected] We’re available 24/7 and always here to help. Thank you for your patience and understanding. Team FunnyFuzzy