Samantha H.
Don't buy!!
EDITED on the 8/7/25 The bed finally arrived on the 7th of July. It's certainly not as described with very cheap stuffing inside that doesn't fill up the whole bed. Definitely not scratch proof either when you have a Rottweiler. It's quite thin and not supportive at all for a larger breed dog. I don't recommend it at all. I ordered a dog bed and a spare cover on the 20th April 2025. The cover arrived on the 14th May, which was not as described. It is supposed to be scratch proof, but is of poor quality thin material that will rip as soon as my dog scratches at it to make his bed. The bed itself never arrived. I'm $200 AUD out of pocket and trying to get a refund is a joke. They are scammers and somehow they have PayPal on their side. I raised a dispute which PayPal decided in favour of them. They wanted me to return the items and get a refund when they received it. This was at my expense which will cost more than the spare cover itself to return to the USA from Australia. So I'm stuck with a bed cover that is paper thin and no dog bed. They are just scamming honest people out of their hard earned money. It's absolutely disgusting and PayPal are no help and just as disgusting for allowing them to get away with it. They replied to this review saying it had been delivered when it wasn't and there was also no email from them. Eventually the bed did turn up but quite some time later.
Response from FUNNYFUZZYJun 22, 2025
Hi Samantha, Thanks for sharing your feedback. We sincerely apologize for any inconvenience caused. We would like to assure you that your package was delivered within our standard timeframe, which is typically 7-20 business days. You can also check our shipping policy at https://funnyfuzzy.com/policies/shipping-policy We're glad to know that your package has been successfully delivered. We’re sorry to hear your item isn’t quite hitting the mark! We couldn’t seem to find your email in our system, so we’ve sent you a new one (check your spam/junk folder if it’s playing hide-and-seek!). If you could reply with a few photos of the issue, that would be a big help. Once we’ve had a look, we’ll get right on it and make sure everything’s taken care of for you. If you need us, we’re here 24/7 at [email protected] always happy to help. We’re looking forward to getting this resolved for you. Team FunnyFuzzy