Katharine
Order FFPET257976
Update: I have changed my rating to three stars. Funny fuzzy got in touch with me immediately after I posted here and then refunded my order within a week. Would I order from them again...no, but at least they responded quickly to my Trustpilot review and refunded me. We bought another dog bed on Amazon from a company called HEGGCOOE. The bed was delivered the next day and is great! I wish I had read the reviews on Trustpilot before ordering with this company. I got an order confirmation but no delivery date. I emailed them two days ago asking for a delivery date and no response. It is worrying to see how many people her have complained about the lack of communication and the company's response (e.g. we have emailed you, the email must be stuck in your junk mail; or we are trying to locate your order...) We need the car seat for our holiday but having seen the reviews I fear we won't have it in time...
Response from FUNNYFUZZYJul 9, 2025
Hi Katharine, We appreciate your feedback. We regret that you haven't received your order yet. That’s never the experience we want for you. We replied to your message on 09/07/2025 , please check your inbox. If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist. Looking forward to helping you further. Team FunnyFuzzy