s.wood
SCAM COMPANY
UPDATE* After the generic response on here saying they can’t seem to find my order I have contact “support” again and have been given tracking. It’s ridiculous that you have to complain via various channels to get this company to send you what you paid for. Do not bother buying from this company - they are selling product they don’t even have in stock - they ignore emails and messages for ages absolutely awful customer service. I finally get a reply when I bring up consumer protection laws and they tell me they have no idea when I’ll receive what I bought but it’ll arrive at some point. I ask for a refund & cancellation- days later they reply saying it’s magically shipped & that I must have missed my tracking in junk mail (I did not) Who knows if I’ll ever receive what I bought - they said “it’ll be 5-12 days or sometimes a longer scenic route” if it doesn’t arrive I’ll be filing a payment dispute with the bank.
Response from FUNNYFUZZYJul 13, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy