Jack
No delivery, no replies
I have been waiting for 4 weeks for my delivery (a fairly expensive dog bed for the car) and despite emailing three times now I have had no reply and so have instructed my credit card provider to reverse the transaction. Do not buy from here!! UPDATE 15 AUGUST - FunnyFuzzy replied to this review immediately to say I could email support@ (as I said above, I’d emailed that address 3 times) and requested an order number which I sent via TrustPilot same day. Still no response. Messaged on Instagram, they have an automated reply saying they’ll reply within 72 hours but that was a week ago. Now just waiting for my credit card company to reverse the transaction, but I wanted to update my review because the FunnyFuzzy response to my original review made it look like I was in the wrong by either a) not ordering properly or b) not emailing the right address for support.
Response from FUNNYFUZZYAug 4, 2025
Hi Jack, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy