Terminichuck
My order was lost by ups and I finally…
My order was lost by ups and I finally received my package it was the wrong size

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing9,991 approved reviews, newest moderated first
Terminichuck
My order was lost by ups and I finally received my package it was the wrong size
Kate E.
I ordered on the 13th July 2025, sent 2 emails requesting an update and/or a refund and I haven’t heard anything back. Appalling service.
Response from FUNNYFUZZYAug 4, 2025
Hi Kate, We appreciate your feedback. We regret that you haven't received your order yet. That’s never the experience we want for you. We replied to your message on 04/08/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case. If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist. Looking forward to helping you further. Team FunnyFuzzy
t_currierhotmail.com
My order arrived within days. Normally I would have to wait a month and a half before I would get anything.
Chris
It took nearly 3 months to receive the item. Customer service sis a terrible job of relating any information to me, which would have helped. Once the item arrived it didn’t compare to the images. The bed is flat with no filler whatsoever. The design is supposed to be a donut bed. It is completely flat! I will say- the material is nice.
Response from FUNNYFUZZYAug 4, 2025
Hi Chris, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the delay in delivering your order. While we strive to ensure timely delivery, unforeseen circumstances can occasionally cause disruptions. We truly appreciate your patience and understanding, it means a lot to us. We’re pleased to know your package has now arrived safely. However, we’re genuinely sorry to hear that the dog bed did not meet your expectations. We’ve reached out to you via email and would be grateful if you could send us a few photos of the issue at your earliest convenience. This will allow our team to properly assess the situation and determine the best possible resolution for you. If you have any further questions or need assistance, please don’t hesitate to contact us at [email protected] We’re here 24/7 and always happy to help. Thank you once again for your understanding, we look forward to resolving this matter to your satisfaction. Team FunnyFuzzy
Rocio S.
No communication no customer service and took over a month to get any information. If I could give zero stars I would.
Response from FUNNYFUZZYAug 4, 2025
Hi Rocio, Thank you so much for taking the time to share your feedback with us. Please accept our sincere apologies for the delay in the delivery of your order. While we always aim to provide timely service, unexpected circumstances can sometimes cause delays. Your patience and understanding during this time truly mean a lot to us. We’re glad to hear that your package has now arrived safely. If you have any further questions or need additional assistance, please don’t hesitate to contact us at [email protected] we're always here and happy to help. Team FunnyFuzzy
Laura
The product is as advertised. It just took a month to receive
Anna
DO NOT ORDER FROM THIS COMPANY. So disappointed to have waited for forever for this order and still received no update, despite having contacted customer service and received no supply. We had really agonised over what car bed would be best for our new puppy and needed one urgently, but have not received it. So disappointed and frustrated and worried that this company is fraudulent and a scam. Order number FFPET264461
Response from FUNNYFUZZYAug 4, 2025
Hi Anna, We’re very sorry to hear about your recent experience, and we appreciate you bringing it to our attention. We responded to your email with the updated details on August 4, 2025, but it’s possible our message was filtered into your spam or junk folder. When you have a moment, please check there, our reply may be waiting for you. As always, we’re available 24/7 at [email protected] and are happy to assist with any questions or concerns. We hope this helps clear up any communication issues. Team FunnyFuzzy
Judith Z.
Are you kidding me. I placed my order on June 21st. Now it's August and still no package. I just get an email saying we located your package and it's on the way.
Response from FUNNYFUZZYAug 4, 2025
Hi Judith, Thank you for your feedback. After reviewing our system, we can confirm that your order was marked as delivered to the address provided at checkout on August 1, 2025. Please check your email for a message we sent with additional details regarding this matter. To help us resolve the issue promptly, could you kindly provide photos of your front door, letterbox, or usual delivery location? You can send them to [email protected] We look forward to assisting you further. Team FunnyFuzzy