FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

9,991 approved reviews, newest moderated first

Jane F.
Sep 3, 2025
Order has not arrived
Order has not arrived, no reply to the numerous messages sent to your customer services, nor to the email address given. On tracking my order, no changes since order date 4/8/25. On checking the tracker, there is no movment. Comment given is not working try later. Looking up your company has been closed for poor service and scamming.
Response from FUNNYFUZZYSep 4, 2025
Hi Jane, Thanks for sharing your feedback, and we’re sorry for the trouble you had with your order. We’ve looked into it and made sure everything’s sorted. We have sent you an email. We really appreciate your understanding and patience, and if there’s anything else we can do, just let us know. We’re here to help. Team FunnyFuzzy
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REBECCA M H.
Sep 3, 2025
DO NOT MAKE A PURCHASE from these…
DO NOT MAKE A PURCHASE from these people. Their customer service stinks. I placed an order on 8/13 and waited two weeks. Never had contact from them. I contacted them on 8/23 asking for an expected deliver date, here's their response: Your parcel is currently still in transit, and we’ve urgently followed up with the carrier to complete the delivery as soon as possible." note that there is not tracking information nor where shipment is coming from. I waited until 9/2 to contact them again, no answer to tracking or shipment, they responded this way: "We hope this email finds you well. We sincerely apologize for the extended waiting time. Unfortunately, there will be a delay in the delivery of your order." Note, again no actual response to my inquiry. The response from them now states, "We wanted to inform you that your package is still in transit via sea transportation and has not yet arrived. As the shipment is ongoing, we are currently unable to process a refund. Once the item is delivered, just reach out to us to process the refund." So now I am supposed to wait for a "phatom" package and have to mail it back to TimBucTwo and hopefully wait for my money back. AGAIN, WARNING - DO NOT PURCHASE FROM THESE PEOPLE. UPDATE: Finally received refund in my PayPal account on 9//4/25.
Response from FUNNYFUZZYSep 4, 2025
Hi Rebecca, We’re truly sorry the process wasn’t as smooth as it should have been, and we completely understand how important it is to have matters resolved quickly. Please be assured that everything has now been taken care of, and we’ve also sent you an email with more details. If there’s anything else you need, our team is available 24/7 at [email protected] and always happy to help. Thank you for your patience and for being a valued customer. Team FunnyFuzzy
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Salina W.
Sep 3, 2025
Vorsicht und nicht bestellen! Betrug
Habe am 06.8.25 bestellt um 157 euro.3 betten für hunde.bis heute nicht angekommen und bei der tracking keine information.es ist sicher ein betrug das ganze.werde anzeige machen.das geld wurde sofort abgebucht die ware jedoch kommt nicht trackingnummerDFT135564729P8.
Response from FUNNYFUZZYSep 4, 2025
Hallo Salina, Wir bedauern sehr, dass Ihr Erlebnis nicht so reibungslos verlief, wie es hätte sein sollen. Wir wissen, wie wichtig eine schnelle und effiziente Lösung ist. Wir haben uns darum gekümmert und hoffen, dass nun alles geklärt ist. Wir haben Ihnen außerdem eine E-Mail mit weiteren Informationen gesendet. Wenn Sie weitere Hilfe benötigen, steht Ihnen unser Team rund um die Uhr unter [email protected] gerne zur Verfügung. Vielen Dank für Ihre Geduld und dafür, dass Sie ein geschätzter Kunde sind. Team FunnyFuzzy
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Tina G.
Sep 3, 2025
Payment taken, goods never dispatched.
I placed my order on 26 August and have sent three follow up emails to follow up on when I might expect my order to be dispatched but never received a response. The company has taken payment instantly without delivering the goods. SCAM!!!
Response from FUNNYFUZZYSep 4, 2025
Hi Tina, Thank you for your feedback, and please accept our sincere apologies for any inconvenience this has caused. We’ve been trying to track down your order but haven’t been able to locate it just yet. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. You’re also welcome to reach out directly at [email protected] our team is always ready and happy to help. We look forward to your reply. Team FunnyFuzzy
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Jessica_UKLife
Sep 3, 2025
Never received the order and no one reply to my email
I'm a loyal customer since they opened and most of my dogs bed and stuffs are ordered from FunnyFuzzy. However, they have disappointed me this time. I ordered a dog car bed (order number#FFPET270908) in early Aug and and until now I never received my goods. I tried to contact the merchant via email several times but no response AT ALL!!!!!!! NONE!!!! The tracking status update has stopped at "Dongguan International bag operation center" for half month now and nothing has been updated and I still haven't received the order. This is absolutely ridiculous and I will never purchase from FUNNYFUZZY again!!!!!!!!!
Response from FUNNYFUZZYSep 4, 2025
Hi Jessica, Thank you for sharing your feedback. We completely understand how important it is to have matters resolved quickly and efficiently. Please be assured that we’ve taken care of this for you, and we hope everything is now fully resolved. We’ve also sent you an email with more details. If you need any further assistance, our team is available 24/7 at [email protected] and always happy to help. We truly appreciate your patience and value your continued support. Team FunnyFuzzy
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Jennifer M.
Sep 3, 2025
Never received order
Placed an order in the middle of July and have heard nothing since. Emailed their support team multiple times with no response. They have taken my money and not delivered, I believe this website is a scam and I would avoid ordering from them.
Response from FUNNYFUZZYSep 4, 2025
Hi Jennifer, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We’re happy to let you know that everything has been taken care of, and we’ve also sent you an email with more details. If you need any further help, our team is available 24/7 at [email protected] and always ready to assist. We truly appreciate your patience and thank you for being a valued customer. Team FunnyFuzzy
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lai Z.
Sep 3, 2025
Placed my order on 22nd Aug
Placed my order on 22nd Aug. Not dispatch yet. I have sent several emails to them but NEVET got any replies!!! And they have no other contact methods. Very bad at communication! Very disappointed!!!
Response from FUNNYFUZZYSep 4, 2025
Hi Lai, We appreciate your feedback. We regret that you haven't received your order yet. That’s never the experience we want for you. We replied to your message on 4/09/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case. If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist. Looking forward to helping you further. Team FunnyFuzzy
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Sylvia B.
Sep 3, 2025
Ich habe ein ein großes dickes…
Ich habe ein ein großes dickes kratzfeste Hundekissenbett mit Wirbelsäule Schutz bestellt (Anfang August) . Habe ich nicht bekommen. Auf Nachfrage, wann ich es bekomme hat es eine ganze Weile gedauert, bis eine Antwort kam. Sie würden sich darum kümmern. Bis jetzt ist nichts passiert. Und das Geld ist auch futsch. Bloß nichts bei denen bestellen.
Response from FUNNYFUZZYSep 4, 2025
Hallo Sylvia, Es tut uns sehr leid, von Ihrer unangenehmen Erfahrung zu hören. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir haben Ihre E-Mail am 4. September 2020 beantwortet. Ihr Posteingang scheint Ihnen einen Streich zu spielen! Werfen Sie einen kurzen Blick in Ihren Spam-Ordner, vielleicht finden Sie unsere Antwort dort versteckt. Wir sind rund um die Uhr unter [email protected] für Sie da und helfen Ihnen gerne weiter! Wir hoffen, dass die obigen Ausführungen Ihre Kommunikationsprobleme ausräumen konnten. Team FunnyFuzzy
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