VM
Think twice before ordering
A few of my family members have pets, and use couch covers from Funny Fuzzy. They seemed to be satisfied with them, so I decided to give FF a try (I have pets who visit occasionally and thought the covers would help keep my furniture clean). I initially ordered a couch cover in June with a promo code; it was easy enough to order via Shopify and I even received a second promo ($10 off more additions if I wanted more items). So I added some couch "sticks" to help stabilize the cover, and a small gift for a family pet, all with shipping protection. I received a tracking number pretty quickly, but soon realized I couldn't track the package. When using the number provided, nothing came up online anywhere. When I contacted Funny Fuzzy support a few days later, they assured me "we have checked and your package is in expedited in transit". No mention of what carrier to expect or when. I happened to be shopping on Amazon a month or so later and found Funny Fuzzy items there, so I ordered a couch cover, just in case. (That one arrived as promised in two days!) In early September I finally got a notice from USPS that a package was arriving via One Stop Mail. Had no idea it was my initial FF couch cover, but there it was. Ironically, apparently I'm receiving a refund for the other items I ordered - according to a Funny Fuzzy update email, the other items "couldn't be shipped due to a package anomaly". I'm giving two stars on this review because I'm hopeful re: that refund and it was easy to check out through Shopify. Otherwise, FF's lack of communication and unhelpful tracking info deserves one star. I didn't exactly want to shop at Amazon, but at least I got the item I ordered, quickly, and I could track it. I will not be ordering from Funny Fuzzy again.
Response from FUNNYFUZZYSep 7, 2025
Hi there, Thank you so much for taking the time to share your feedback with us. Please accept our sincere apologies for the delay in the delivery of your order. While we always aim to provide timely service, unexpected circumstances can sometimes cause delays. Your patience and understanding during this time truly mean a lot to us. If you have any further questions or need additional assistance, please don’t hesitate to contact us at [email protected] we're always here and happy to help. Team FunnyFuzzy


