While the product is very good and met our needs it took almost 3 months for it to arrive. I received no updates to the status of my order and my requests for information via email were never answered.
Response from FUNNYFUZZYDec 14, 2025
Hi Scott,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re happy with the product, your kind words mean a lot.
However, we sincerely apologize for the delay in delivering your order. While we always aim to provide timely service, unforeseen circumstances can occasionally cause delays, and we truly appreciate your patience and understanding.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at [email protected]
We’re always here and happy to help.
Team FunnyFuzzy
LY
Lynn
Delivery time was 2 1/2 months
Delivery time was 2 1/2 months. I had to put the dog bed together which was a joke. The cushion is too thin. Taking it to the shelter. Completely disappointed. Will never order from this company again
Response from FUNNYFUZZYDec 14, 2025
Hi Lynn,
Thank you for taking the time to share your feedback with us. We truly appreciate you letting us know about your experience.
We sincerely apologize for the delay with your order. While we always strive to deliver every package on time, unforeseen circumstances can occasionally cause delays. Your patience and understanding throughout this process mean a great deal to us.
We’re genuinely sorry that the dog bed did not meet your expectations. That is certainly not the experience we want for you or your pet.
We’ve already reached out to you via email to assist further. When you have a moment, we’d be grateful if you could send us a few photos of the issue. This will help our team thoroughly assess the situation and determine the best way to resolve it for you.
If you have any questions or need additional support, please don’t hesitate to contact us at [email protected]
We’re always here and happy to help.
Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this for you.
Team FunnyFuzzy
NS
Nickie S.
Happy with my purchase
Happy with my purchase. Just took a little long to arrive.
AF
Andrea F.
Shipping took 4-5 months and I was just…
Shipping took 4-5 months and I was just too busy to file claim with credit card company. Product arrived yesterday evening and I had four notifications this morning , 8 yesterday, and many more in the days and weeks prior with very little detail or incorrect detail (ex: scheduled arrival date 5 months ago)
The fabric is nice but the three seater sofa comes with one long piece and five squares that really don’t cover well. I bought two stuffies and they are crap.
Don’t bother with this product . Not worth the hassle
Response from FUNNYFUZZYDec 14, 2025
Hi Andrea,
Thank you for taking the time to share your feedback with us. We truly appreciate you letting us know about your experience.
We sincerely apologize for the delay with your order. While we always aim to deliver every package on time, unforeseen circumstances can occasionally cause delays. Your patience and understanding throughout this process mean a great deal to us.
We’re very sorry that your order did not meet your expectations. This is certainly not the experience we want for you or your pet, and we completely understand your frustration.
We’ve already reached out to you via email to assist further. When you have a moment, we would greatly appreciate it if you could send us a few photos of the issue. This will allow our team to carefully review the situation and determine the best way to resolve it for you.
If you have any questions or need additional support, please don’t hesitate to contact us at [email protected]
We’re always here and happy to help.
Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this matter to your satisfaction.
Team FunnyFuzzy
VC
Valued C.
Couch cover
Your product just arrived, and it is fine. However, your communication is less than fine. It took 2.5 months for this to arrive. I tried to cancel after several weeks, and you would not permit it. So now I have 2 couch covers, since I ordered another one from a different vendor and received it in 2 days. I will keep yours to use in the future, but I have learned my lesson about ordering a product that is coming from overseas.
Response from FUNNYFUZZYDec 14, 2025
Hi there,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re happy with your product, your kind words mean a lot to us.
We sincerely apologize for the delay in delivering your order. While we always strive to provide timely service, unforeseen circumstances can occasionally cause delays. We truly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected]
We’re always here and happy to help.
Team FunnyFuzzy
RP
Rachel P.
Actually I should give zero stars
Actually I should give zero stars. After a looooong wait, my Large dog bed that I ordered became a XS bed that arrived. It doesn’t even fit my dogs hind leg. Given the time it took for it to arrive, what is the point in sending it back for an exchange?
Response from FUNNYFUZZYDec 14, 2025
Hi Rachel,
We’re very sorry to hear that your Large Washable Fluffy Orthopedic Soft Dog Pillow – Snoozy Dream didn’t meet your expectations. We completely understand how disappointing this must be.
Please note that we offer a 30-day return policy for situations like this. If your purchase is still within this window, we’re more than happy to assist you further.
We’ve already reached out to you via email with the next steps. If you haven’t received it, please check your inbox or contact us directly at [email protected]
We’ll make sure to help resolve the issue with your product promptly.
Team FunnyFuzzy
FS
farhad S.
Nach fast 2 Monaten haben meine…
Nach fast 2 Monaten haben meine Bestellung erhalten obwohl ich Email geschrieben habe dass ich die Ware nicht mehr brauche und brauche mein Geld zurück aber kam keine Antwort
Nach Erhalt die Ware wieder email geschrieben dass ich die Ware nicht mehr brauche und möchte zurück schixke ,kam wieder keine Antwort
Einfach katastrophal
Response from FUNNYFUZZYDec 14, 2025
Hallo Farhad,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir wissen es sehr zu schätzen, dass Sie uns von Ihren Erfahrungen berichtet haben.
Wir entschuldigen uns aufrichtig für die Verzögerung Ihrer Bestellung. Obwohl wir stets bemüht sind, Pakete pünktlich zuzustellen, können unvorhergesehene Umstände gelegentlich zu Verzögerungen führen. Ihre Geduld und Ihr Verständnis während dieses Prozesses bedeuten uns sehr viel.
Es tut uns wirklich leid zu hören, dass der Premium-Autositzbezug für Hunde aus wasserabweisendem Kunstleder – RideProtector – Ihre Erwartungen nicht erfüllt hat. Das ist natürlich nicht die Erfahrung, die wir Ihnen oder Ihrem Haustier wünschen.
Wir haben Sie bereits per E-Mail kontaktiert, um Ihnen weiterzuhelfen. Wenn Sie einen Moment Zeit haben, wären wir Ihnen dankbar, wenn Sie uns einige Fotos des Problems zukommen lassen könnten. Dies hilft unserem Team, die Situation genau zu beurteilen und die beste Lösung für Sie zu finden.
Bei Fragen oder falls Sie weitere Unterstützung benötigen, zögern Sie bitte nicht, uns unter [email protected] zu kontaktieren. Wir sind jederzeit für Sie da und helfen Ihnen gerne.
Vielen Dank nochmals für Ihre Geduld und dass Sie uns die Gelegenheit gegeben haben, die Angelegenheit zu klären. Wir freuen uns darauf, das Problem für Sie zu lösen.
Team FunnyFuzzy
AD
Andreas D.
extremely long delivery time without…
extremely long delivery time without proactive communication and status reports. highly dissatisfying customer experience.
Response from FUNNYFUZZYDec 14, 2025
Hi Andreas,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the delay in delivering your order. While we always strive to provide prompt service, unexpected circumstances can occasionally cause delays. We truly appreciate your patience and understanding throughout this process.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at [email protected]
Our team is always here and happy to help.
Team FunnyFuzzy