JO
Wait time is ridiculous.
Shipping took forever. Never provided updates. I took a chance and ordered something else. I’ve now been waiting for my order since November 23rd. The shipping and lack of updates is terrible. Terrible customer service.

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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JO
Shipping took forever. Never provided updates. I took a chance and ordered something else. I’ve now been waiting for my order since November 23rd. The shipping and lack of updates is terrible. Terrible customer service.
Mrs M.
My one year old cockerpoo took approximately two minutes to rip into her new bed. Industructible - I don’t think so. Total waste of money.
Response from FUNNYFUZZYDec 28, 2025
Hi there, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
Anny B.
Hallo zusammen Meine Bestellung liegt schon länger zurück Juli 25 nach ein paar Emils habe ich es nun aufgegeben. Mann wird nur hingehalten,um es kurz zu machen ich kann nur sagen nie wieder.
Response from FUNNYFUZZYDec 28, 2025
Hallo Anny, Vielen Dank für Ihr Feedback. Es tut uns sehr leid für die entstandenen Unannehmlichkeiten. Wir versuchen, Ihre Bestellung zu finden, konnten sie aber bisher leider nicht ausfindig machen. Um Ihnen schneller helfen zu können, haben wir über Trustpilot eine Anfrage mit Ihrer Bestellnummer gesendet. Alternativ können Sie uns auch direkt unter [email protected] kontaktieren. Unser Team ist jederzeit für Sie da und hilft Ihnen gerne weiter. Wir freuen uns, bald von Ihnen zu hören. Ihr FunnyFuzzy-Team
Pam Frost P.
First I am going to say, I was recommended this site bt a friend. I ordered my dogs car seat. Then decided after a few days to check reviews. I messaged FunnyFuzzy, stating the reviews and stating the Internet states it actually shut down. I did get a email stating it wa not shut down and my order will be delivered. I want to apologise to funnyfuzzy because I did comment on every social media post. My car seat did arrive and it is great. My dog loves it. We had a five hour drive, and he slept. It does take around 5 weeks for stuff to arrive. The seat is padded. And lots of room for dogs to lay. Straps to go around the back of chair. The seat has handles so you can take it from the car and use it as a bed. I am very happy with this purchase.
JustAnswer C.
So far my package has not arrived from two months ago when I ordered NOT KNOWING IT WAS FROM CHINA. I got an email for shipping with a tracking number WEEKS after I even ordered it showing "USPS facility" but not where ... since it arrived from CHINA and multiple ports that it goes through from there and after Chicago many other stops - it's very vague ... and it sits for days at one mysterious facility after another and doesn't move. When I inquire - I get their polite responses with "we know your are frustrated" and we understand your "urgency" ... what the heck is that? They need to set up distribution sites in the USA and other countries and pay more for that set up than just merely cute advertisements. 99% of the company effort should be AFTER the item is ordered and not just collecting money from people and then taking the longest times on record for a product to arrive - that is if it never arrives. I ordered from them once before and the product arrived quickly and has been great ... that was the only reason I decided to order again. There is no telling what shape it will be in IF it EVER gets here going through two months of who knows what. From now on I will only order from my local retailers, or go in person to a brick and mortar store and shop. China - DO BETTER
Response from FUNNYFUZZYDec 28, 2025
Hi there, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
Tatiana M.
It's a shame these brands with all these advertising. I bought a big bed 1 month ago and I haven't received anything yet! No shipping notification. They are not reliable, at the time of purchase they say shipping in 2 / 3 days... it's been 30 days... they reply to say that they are treating and that they will give me a discount... And nothing happens 😞
Response from FUNNYFUZZYDec 30, 2025
Hi Tatiana, Thank you for your feedback. We’re sorry that things didn’t go as planned, but we’re glad to know everything has now been resolved. Our team has shared additional details with you via email, and if you need any further assistance, please don’t hesitate to reach out to us at [email protected] Thank you for your patience and support, we truly appreciate it. Team FunnyFuzzy
champagne-ardenne
Commande passée le 28/11/2025 et toujours rien reçu. Aucune réponse du service support. Je ne commanderai plus jamais et je vais signaler cette entreprise aux autorités compétentes. Suite à l'avis déposé, ils viennent de m'indiquer qu'ils ne retrouvent pas la commande...pourtant, ils ont bien trouvé l'argent qui a été versé. Quelle mauvaise foi ou incompétence ou les 2!
Response from FUNNYFUZZYDec 28, 2025
Bonjour, Merci pour votre commentaire. Nous sommes sincèrement désolés pour la gêne occasionnée. Nous avons tout mis en œuvre pour retrouver votre commande, mais nous n'y sommes pas encore parvenus. Afin de vous aider plus efficacement, nous avons envoyé une demande via Trustpilot pour obtenir votre numéro de commande. Vous pouvez également nous contacter directement à l'adresse [email protected] Notre équipe est toujours disponible et ravie de vous aider. Nous espérons avoir de vos nouvelles très prochainement. L'équipe FunnyFuzzy
johanne S.
7 Janvier 2026 :TOUJOURS AUCUNE INFOMRATION CONCERNANT L'ENVOI OU L'ANNULATION DE MA COMMANDE !!!!!! Commande ##FR47008 passée le 14/12, on est le 23/12 aucune nouvelle de leur part ! Il semble bien que cest 1 grosse arnaque et je ne suis pas la 1ere à m'etre fait avoir !!! Comment ce site peut il encore être actif avec toutes ces arnaques ! Franchement apres 3 relances de ma part aucune nouvelle, c'est scandaleux ! A éviter donc ! Je demande donc 1 remboursement, aux vues des commentaires surbla qualité mediocre des produits ! Merci de prendre en compte mon message