Akrivi P.
I waited more than 2,5 months to…
I waited more than 2,5 months to receive the parcel , plus they never informed me how long the order is going to take to deliver , didn't send me a tracking number and they did just a week before it arrived (which shows that they had JUST shipped it) so I don't get why they delayed the shipping that much... Also , the bed I got is quite small for a 19kg dog , although I ordered it Large (which means breeds over 25 kgs) . Double check everything before ordering from them , I won't say it's a total scam , but surely they lack of customer service.
Response from FUNNYFUZZYMar 17, 2026
Hi Akrivi, Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. We sincerely apologize for the delay you encountered with your order. While we always aim to deliver packages on time, unexpected issues can sometimes cause setbacks, and we greatly appreciate your patience and understanding. We’re also sorry to hear that the dog bed didn’t meet your expectations. This is certainly not the experience we want for you or your pet. We’ve already reached out to you by email to assist further. When you have a moment, please send us a few photos of the issue. This will allow our team to review the situation thoroughly and find the best solution for you. If you have any other questions or need additional assistance, please feel free to contact us at [email protected] Our team is always here to help. Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this for you. Team FunnyFuzzy


