Patricia Galván G.
I complained because my order was…
I complained because my order was taking long time to arrive and I got immediate response

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Patricia Galván G.
I complained because my order was taking long time to arrive and I got immediate response
April T.
This is a joke. I ordered a dog bed that came and was not what I expected. Awful small, I initiated a return request that same day it was delivered to get an after hours message. Im still waiting fir a response. I want to return my order and now no one wants to email back. There's no number to call, and numerous COMPLAINTS on line. I just want to get a return label someone needs to reach out and provide some answers/customer service..
Response from FUNNYFUZZYFeb 3, 2026
Hi April, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your [product mentioned] didn’t meet your expectations, and we understand how disappointing that can be. We’ve just sent you a response via email to assist you with the return process. Please feel free to check your spam or junk folder in case it landed there. When you have a moment, we kindly ask that you reply with a few photos showing the issue. This will help our team review the situation more carefully and find the best possible solution for you. If you need any assistance in the meantime, you can reach us anytime at [email protected] we’re always here and happy to help. We truly appreciate your patience and look forward to resolving this for you. Team FunnyFuzzy
Marsha W.
There was no information on the order site to say this was a foreign company. I was extremely disappointed with not having that information as I do not order from foreign sites when I know that is what it is. The order took more than an appropriate time to be delivered. I only hope that it holds up to the use it will get. I do not expect it will.
Response from FUNNYFUZZYFeb 3, 2026
Hi Marsha, Thank you for reaching out and sharing your experience with us. We sincerely apologize for the delay with your order. While we always strive to meet our delivery timelines, unforeseen circumstances can occasionally arise. We truly appreciate your patience and understanding throughout this time. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected] Our team is always here and happy to help. Team FunnyFuzzy
Dora M.
The beds are exctly as seen. My dog loves them! Very well packaged. The only upside is that they took too long to arrive. Almost 3 months. But it was worth waiting for!
van de Walle P.
This is our second time ordering from Funny Fuzzy and we're happy with all of our purchases. While it took quite a while to receive our order, Funny Fuzzy responded to my emails, delivered very high quality products and provided a gift voucher and thank you card explaining the reasons for the delays. I'm giving 5 stars because of the product quality and the thankyou card explaining their delays.
Scott M.
It took 3 months to get the product, and it came damaged. First time using your company and I get stuff happens. So depending on how it gets resolved will determine if I purchase anything in the future. Scott So they responded. Definitely took care of the issue. Will continue to use them.
Response from FUNNYFUZZYFeb 15, 2026
Hi Scott, Thank you for your feedback. We’re very sorry for the inconvenience caused by the item you received and for any frustration this may have caused. We’re glad to hear that the issue has now been resolved. We’ve shared more details in the email we just sent, and our support team is always available at [email protected] if you need any further assistance. Thank you again for your patience and trust in us, it truly means a lot. Team FunnyFuzzy
Julie S.
Took a bit of time to get the couch cover, but well worth it Love it Customer service folks were always it touch
jakye R.
more than one month to got it !!!!