FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

9,991 approved reviews, newest moderated first

christine G.
Feb 26, 2026
Dommage que je n’ai pas lu les avis…
Dommage que je n’ai pas lu les avis avant de passer commande car cela fait un mois que j’attends la livraison ##FR49142 qui a bien été tout de suite débitée de mon compte mais pas livrée et aucune nouvelle Et je ne sais pas si je serai remboursée GROSSE ARNAQUE !!
Response from FUNNYFUZZYMar 19, 2026
Bonjour Christine, Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. Nous sommes heureux de vous confirmer que le problème est désormais résolu et nous vous avons également envoyé un courriel contenant tous les détails nécessaires. Pour toute autre question ou si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à l'adresse [email protected] Nous sommes disponibles 24h/24 et 7j/7. L'équipe FunnyFuzzy
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Zoe
Feb 26, 2026
Awful company
Awful company! I cancelled my ordered after 10 minutes of placing it because the delivery was too long so I would no longer need the item, and instead of accepting my email to cancel it they sent an email asking if I would wait and they would give me 10% off and still sent it anyway! Terrible customer service and what could have been an easy fix, they have delayed and created more work for the customer by being cheeky. Shameless, will not shop here again.
Response from FUNNYFUZZYMar 19, 2026
Hi Zoe, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
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Manon P.
Feb 26, 2026
Je n’ai aucune nouvelle de ma commande
Je n’ai aucune nouvelle de ma commande. J’a demandé un remboursement mais pas de nouvelles non plus. Merci de me rembourser ma commande FR50514 FunnyFuzzy ou je porte plainte contre vous dès aujourd’hui
Response from FUNNYFUZZYMar 19, 2026
Bonjour Manon, Merci de nous avoir fait part de votre expérience. Nous sommes désolés que tout ne se soit pas déroulé comme prévu, mais nous sommes ravis d'apprendre que le problème est désormais résolu. Nous vous remercions sincèrement de votre patience et de votre compréhension. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à l'adresse [email protected] Nous sommes toujours là pour vous aider. L'équipe FunnyFuzzy
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Lisa F.
Feb 26, 2026
Worst product and service
Basically the same issue as thousands of people are having. Long waits to receive the product, very bad customer service. Product is definitely not what they advertise and definitely not worth the money. Such a disappointing and disgusting product and company. I have never written a review but this time I felt it necessary as they need to be closed down to save other shoppers making the same mistake. Buyers be warned don’t buy their products 😡
Response from FUNNYFUZZYFeb 26, 2026
Hi Lisa, Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. We’d like to clarify that our processing time is up to 15 business days, followed by a standard shipping timeframe of 11–13 business days. Your order was processed and delivered within these stated timeframes. You may also review our full shipping policy here: https://funnyfuzzy.co.uk/policies/shipping-policy That said, we’re sorry to hear that the Extra-Large Cooling Washable Rectangle Orthopaedic Dog Bed - Cooling Nap isn’t working out as expected. We truly want you and your pet to be happy with your purchase. To ensure we can assist you promptly, we’ve sent a new email. When you have a moment, could you please reply with a few photos of the issue? This will allow us to review the situation carefully and provide the best possible solution for you. If you need any further assistance, please don’t hesitate to contact us at [email protected] we’re always happy to help. Team FunnyFuzzy
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Rachel S.
Feb 26, 2026
Ordered a medium thinking it would be…
Ordered a medium thinking it would be the right size for an Italian greyhound, no I didn’t check the measurements my bad but for the price i thought I would be getting a decent size bed, unfortunately it was way to small. I would hate to see how small the small size is. Complete rip off
Response from FUNNYFUZZYFeb 26, 2026
Hi Rachel, Thank you for sharing your feedback. We’re sorry to hear that your Sofa Bed isn’t quite meeting your expectations. We tried locating your previous email in our system but were unable to find it, it may have been filtered into your spam or junk folder. To ensure we can assist you promptly, we’ve sent you a new email. When you have a moment, could you please reply with a few photos of the issue? This will help our team review the situation carefully and provide the most appropriate solution as quickly as possible. If you need any assistance in the meantime, we’re available 24/7 at [email protected] and always happy to help. We look forward to resolving this for you. Team FunnyFuzzy
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Laurene B.
Feb 26, 2026
COMPANY STILL SUCKS
I DID GET YOUR REPLY AND IT WAS UNSATISFACTORY. I HAVE NO LOVE SEST COVER AND NO REFUND. Your company sucks and I will write a shitty review of you every single chance I get. NO PRODUCT, REFUSING TO REFUND. SINCE NOVEMBER 24 Just following up on my previous review from over a month ago. Ordered a live seat cover before thanksgiving. Never received it. They keep saying it’s in transit and I can get a refund by refusing delivery. I will never get this item and will never get my money back. They SUCK! Do not order anything from this company. Complete garbage organization that refuses to provide the product I paid for and will not refund me.
Response from FUNNYFUZZYMar 22, 2026
Hi Laurene, We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response on January 20, but sometimes emails like to play hide and seek! Have a look in your spam folder, it might be there having a little nap. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any confusion regarding our communication. Team FunnyFuzzy
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Zoe
Feb 25, 2026
Spare yourself order somewhere
Sketchy site. Ignore all positive reviews. Stuff on website is cute. Placed my order on February 13. It’s March 13..I reached out to customer service. They apologized but had no info to give on tracking..
Response from FUNNYFUZZYFeb 26, 2026
Hi Zoe, Thank you for sharing your for keeping in touch. We’re sorry to hear about the issue with your order and understand how frustrating that must be. Please rest assured that we’re here to help and will do our best to resolve this as quickly as possible. As we’re unable to link Trustpilot reviews directly to specific orders, please kindly email us at [email protected] with your order number and include “Trustpilot Review” in the subject line. This will help our team locate your order quickly and assist you more efficiently. We look forward to helping you and resolving this for you soon. Team FunnyFuzzy
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Craig
Feb 25, 2026
The worst customer service experience I've ever had
Initially delays with the order. As I needed new beds quickly due to one of my dogs coming out of an operation, and them stating that the delay was indeterminate, I cancelled the order. Despite this, about a month later the beds were shipped. I repeatedly enquired with their customer service team. After multiple delaying tactics and failures to provide return shipping information, I finally accepted their offer of a discount; honestly just to be done with it. At which point they gave me the shipping details but said I would be paying for the return. Hesitant to do that as I think it's unlikely I'll get a refund and will have been additionally stung for shipping. At time of writing still unresolved. Update 1 (2 days later): The day of first posting this I emailed the company to inform them i was done with dealing with them and their delaying tactics, and would be contacting consumer affairs. The next day i received a notification from paypal that the 40% discount was being processed by my bank. Still waiting on it actually to come back, but that signaled to me that I won't have to incur the additional expense of returning the beds. As far as the product goes, they're ok. Not a thick or supportive as they look on the website. Probably 3 stars on quality. But not really worth the money. All told this whole thing took 4 months to resolve. That was definitely not worth it
Response from FUNNYFUZZYFeb 26, 2026
Hi Craig, Thank you for your feedback. We’re truly sorry that the process wasn’t as smooth as it should have been and completely understand how important it is to have matters handled quickly and efficiently. Please rest assured that we’ve taken care of everything, and we hope your issue is now fully rectified. We’ve also emailed you with more details for your reference. If you need any further assistance, our team is available 24/7 at [email protected] and always happy to help. Thank you for your patience. Team FunnyFuzzy
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