Dalida M.
Misleading product and poor quality - Be Aware!
I ordered what was advertised as a thick orthopaedic dog bed, but what arrived was nothing like the product shown on their website. Instead of a supportive orthopaedic bed, I received a thin outer cover with a few loose stuffing pads inside. The filling is extremely poor quality and offers no proper support at all. It looks completely different from the images used in the advert. To make matters worse, the size is incorrect, and although the website suggested the item would be shipped from France, it was actually sent from China. When I contacted customer service, instead of resolving the issue properly they offered only a 40% refund, even though the product is clearly not as described. Very disappointing experience. I have now opened a PayPal dispute and uploaded photographic evidence. Buyers should be cautious before ordering from this company.
Response from FUNNYFUZZYMar 26, 2026
Hi Dalida, Thank you for your feedback. We’re very sorry to hear about your experience, and we appreciate you bringing this to our attention. We responded to you via email, but it may have been filtered to your spam or junk folder, kindly check there as well. If you still haven’t received it or need further assistance, please feel free to reach out to us at [email protected] Our team is available 24/7 and always happy to help. We hope this helps clarify any concerns. Team FunnyFuzzy


