Tracy B.
Great customer service
Great customer service! Thank you FunnyFuzzy!

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Tracy B.
Great customer service! Thank you FunnyFuzzy!
Mathilde A.
Attention arnaque ! Je n’ai jamais été livré mais par contre bien débité ! Je n’ai jamais eu de retour du support et je ne me suis pas faite rembourser ! Cela fait +2 mois que j’attend sans aucun retour.
Response from FUNNYFUZZYMar 30, 2026
Bonjour Mathilde, Nous sommes désolés d'apprendre le problème que vous avez rencontré et vous remercions de nous l'avoir signalé. Nous tenons à vous rassurer : votre colis est actuellement en route. Nous vous avons également envoyé un e-mail contenant des informations complémentaires pour vous tenir informée. Si vous avez des questions ou besoin d'aide, n'hésitez pas à nous contacter à l'adresse [email protected] Notre équipe est disponible 24h/24 et 7j/7 et se fera un plaisir de vous aider. L'équipe FunnyFuzzy
alicia A.
I ordered the orthopaedic dog bed and it was disappointing It was just foam and the foam isn’t enough to fill the bed not really value for money.
DR
It took 6 months for my order to arrive. I enjoy the items purchased. But, really 6 months to show up! I would have cancelled if I didn't fear not getting my money back. That's why I waited on the order.
Petra-Maria S.
Fine Quality und Transaction, Thank You very much!
Edward A.
We were really happy with the product. Would not recommend buying from this company. First you don't have an option to purchase delivery insurance it is forced on you. Second the communications are bad. I accidently purchased the same product twice. Notified the company by email (the only way to reach them) the same day if and sent images of the two purchases and requested a refund. Days, weeks later they sent an email to say oops sorry the product has shipped which I received a month later. This company is overseas. Beware!
Response from FUNNYFUZZYMar 30, 2026
Hi Edward, Thank you for your feedback. We’re glad you’re happy with the product, but we sincerely apologize for the issues you experienced. We understand how frustrating it can be to accidentally order the same item twice and not have it resolved quickly. We’re constantly working to improve our processes and support, so situations like this are handled faster. If you have any questions or need help in the future, our team is always available at [email protected] We truly appreciate your patience and hope to provide a smoother experience next time. Team FunnyFuzzy
Mary S.
Love them they work ordered 2 for us😉
Corey
I would give a zero if I could. DO NOT PURCHASE FROM THIS COMPANY. On Mar 6, 2026, I placed an order for 2 dog beds. I paid extra for a shipping guarantee. They charged my credit card and sent an order confirmation email but it has been crickets ever since. It is now Mar 21, 2026 and I have sent many emails (the first email was sent on Mar 13,2026) requesting tracking information, requesting any information and nothing in response. Then I started sending emails asking that the FunnyFuzzy cancel my order and refund my money. They then decided to send me a response asking me to be patient and they would give me a 10% discount. I responded that I no longer want the dog beds and I do not want the discount, I want a full refund. I then received an email stating that they are closing my case file. I still do not have the product. I still do not have a tracking number. I still do not have a refund. I STILL DO NOT HAVE ANY RESOLUTION! Do not make a purchase from this company as they leave you hanging with no actual way to contact them other than email that they hardly respond to. At this point I have to assume that they have stolen my money. EDIT MARCH 29, 2026 Today my CC was refunded the full amount. It required more than 20 emails, more than 10 messages across multiple social media platforms and countless comments left on public posts across the different social media platforms. My feelings remain the same but at least they did not steal my money.
Response from FUNNYFUZZYMar 30, 2026
Hi Corey, Thank you for the update. We’re happy to know everything has been resolved. We sincerely apologize for the frustrating experience. This is not the level of service we aim to provide. If you need any further assistance, please don’t hesitate to reach out. Team FunnyFuzzy