CAROLINE S.
Ordered £70 worth of sofa covering a…
Ordered £70 worth of sofa covering a month ago. Nothing. Email sent.I did get a response, 4 different links, including one back to themselves and one a tracker of course doesn’t work as the goods have never been sent! Plus an extremely irritating comment get back to us “ Woof woof” and paw icons .. No response to my follow up email. I feel scammed .. No goods and no money back. I will never buy anything advertised on FaceBook again Update 24/5 See reply Funnyfuzzy also pasted to other people. All the details including ref number were already supplied and emails sent before posting here . I have resent to them. I will gladly update if the team do either track my order down and I receive goods ( preferably) or a refund UPDATE 21/6/26 was sent email 6/6/26 by this scammy company telling me I can expect refund of £67.98 “ within 2-3 days” . Still not received😡. To add insult they followed up with email asking how they did ! HAS ANYONE REPORTED TO TRADING STANDARDS ? 25/6/26 Having said that I would get a refund ( in a couple of days) .. nothing arrived in back account. They are now asking if I have a Pay Pal account to pay into I do not, and by law it should be paid into account I paid them with. They are seeking all ways of avoiding giving a refund. I would actually prefer the goods buy they seem to be incapable of supplying what they advertise! 28/6/26 Email asking for all my bank details address etc rather than credit to my credit card .. absolutely not! Don’t touch them with a barge pole
Response from FUNNYFUZZYMay 24, 2026
Hi Caroline, We sincerely apologize for the delay and for the frustration, disappointment, and inconvenience this experience may have caused. Please rest assured that your order is currently being processed, and our team is actively monitoring the progress while working closely with the relevant department to help expedite the shipment as quickly as possible. We completely understand your concerns and want to assure you that we are doing everything we can to have your order delivered safely and promptly. We truly appreciate your patience, understanding, and continued support during this time. Your satisfaction is very important to us, and we remain committed to providing you with the best possible assistance throughout the process. We have also emailed you, please check your inbox. If you have any further questions or require additional assistance, please don’t hesitate to contact us anytime at [email protected] Our team is always here and more than happy to help. Team FunnyFuzzy