Have emailed several times about an order i placed on 5th May. Still received no responses (yes I have checked my junk). I am putting my order number here as I can see sometimes there are responses here FF29331U
I have now requested a refund but I am concerned they are just taking my money and not shipping any items.
I downloaded the app to possibly see what I could track and its the most Ai generated Temu style thing ive ever seen so I am legitimately concerned this is not a proper company.
Please can customer services respond and issue my refund as I have spent over £70 on products that are clearly not arriving.
Response from FUNNYFUZZYMay 31, 2026
Hi there,
Thank you for your feedback.
We sincerely apologize for the inconvenience you experienced earlier, and we truly appreciate your patience while we worked on resolving the matter.
We’re pleased to confirm that this has now been managed accordingly. For your reference, we have also followed up with you via email containing the relevant details and updates.
Should you have any further questions or require additional assistance, please don’t hesitate to contact us at [email protected]
Our team is available 24/7 and always ready to help.
Team FunnyFuzzy
KE
kathy E.
I have been waiting for 2 months for an…
I have been waiting for 2 months for an order and it's still "processing" according to their website status. No response to multiple emails.
Response from FUNNYFUZZYJun 1, 2026
Hi Kathy,
Thank you for your feedback.
We sincerely apologize for the issue you experienced with your order and for the frustration, inconvenience, and concern this situation may have caused.
We’re glad to hear that everything has now been resolved, and our team has already sent you a follow-up email with the full details regarding your order. Please know that we take situations like this seriously.
If you need any further assistance, please feel free to reach out to us anytime at [email protected]
Our team will always be happy to help.
Thank you again for your patience, understanding, and continued support, we truly appreciate it.
Team FunnyFuzzy
RH
Raymond H.
I ordered my couch covers May 10th
I ordered my couch covers May 10th. The money was taken but I have not received my order, no communication, no tracking I sent several emails enquiring about my order. No on has gotten back to me. Going to go to my credit union in a few mores days to do a charge back. Very disappointed and angry at this place. I do not recommend
Response from FUNNYFUZZYMay 31, 2026
Hi Raymond,
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience and frustration this issue with your order has caused. We understand how disappointing this experience must have been, and we regret that we did not meet your expectations on this occasion.
We are pleased to confirm that the matter has now been resolved. Our team has also reached out to you via email with the complete details and relevant updates regarding your order for your reference. Please be assured that we take such matters seriously and continuously work to improve our processes and service.
If you need any further assistance, please do not hesitate to contact us at [email protected]
Our team is always available and ready to help.
Thank you once again for your patience, understanding, and continued support. We truly appreciate your trust in us.
Team FunnyFuzzy
SJ
Sarah Jane M.
I feel like I’ve been scammed
I feel like I’ve been scammed. Placed an order on 24.04.26 and it’s now 29.05.26 and still no car seat. No dispatch details or tracking service. Customer services is shocking. Definitely not a UK company. When I requested to cancel my order my order was magically dispatched and I wasn’t able to cancel my order. I had to buy an alternative car seat to collect my puppy given the delay with Funny Fuzzy. So many similar reviews. Don’t order from the company- save yourself the hassle.
Response from FUNNYFUZZYMay 31, 2026
Hi Sarah,
We’re truly sorry to hear about the difficulties you’ve experienced, and we sincerely appreciate you taking the time to bring this to our attention.
We understand how important it is to receive your order on time, and we want to reassure you that your package is currently in transit and making its way to you. While delays can occasionally occur during shipping, please know that we are closely monitoring the progress of your delivery and remain committed to ensuring it reaches you as soon as possible.
To keep you fully informed, we have also emailed you with the latest details regarding your shipment. We kindly encourage you to check your inbox (and spam/junk folder, just in case) for our message.
If you have any questions or need further assistance, please don't hesitate to contact us at [email protected]
Our team is available 24/7 and will be more than happy to assist you every step of the way.
Thank you for your patience, understanding, and trust. We truly value your support and look forward to delivering a positive experience.
Team FunnyFuzzy
KU
Kim unhappy C.
Garbage company. Garbage product.
Ordered the bed on April 21, 2026.
On May 22, 2026 I emailed the company saying I want a full refund for the item which I have never received and there was no tracking for.
May 26, 2026 the company replies "Thank you for reaching out to us. We understand your urgency in wanting to cancel your order. Once orders are shipped, our system limitations prevent us from making changes.
In this case, we sincerely hope you can wait for your package to be delivered safely; our product will not disappoint you. Of course, if you still don't need the product after receiving it, please contact us promptly, and we will provide you with the best solution."
May 27, 2026 I ask "Has this order shipped? When was this order shipped and where is it? I ordered on April 21, well over a month ago, for a boarding stay that happened May 14. What kind of "best solution" is available because I no longer want the bed that I still do not have."
May 28, 2026 I get two emails with tracking links that do not work.
May 29, 2026 a balled up plastic wrapped bundle is delivered. It was shipped from about 50 miles from me. Per the company refund policy I must open the package: 1. Return Eligibility
1.1 Returns for Non-Conforming Products (Quality Issues)
If the product you received falls under any of the following conditions, you may request a return in accordance with applicable U.S. consumer protection laws and the statutory warranty period:
1. The product is materially inconsistent with the seller’s description;
2. The product clearly does not meet the quality or features advertised or labeled.
3. The product fails to meet a specific purpose that you clearly communicated to the seller.
4. The product has manufacturing defects, flaws, or improper assembly;
5. The product is damaged due to shipping.
The product fails for the first three qualifications. I doubt that FunnyFuzzy will refund my money willingly. My credit card company will have to do the rest for me.
EDIT: June 1, 2026
FUNNYFUZZY continues to refuse to return the item, instead demanding I take pictures to prove that I don't want their product. And now in their reply here they say they cannot locate my order despite me giving exact dates and we have an email thread going. I'll make it really easy for them. Order #FF7351665. I want my money back.
Response from FUNNYFUZZYJun 1, 2026
Hi Kim,
Thanks for sharing your feedback. We’re sorry to hear your item isn’t quite hitting the mark!
To assess this issue, we have emailed you yesterday (check your spam/junk folder if it’s playing hide-and-seek!). If you could reply with a few photos of the issue, that would be a big help. Once we’ve had a look, we’ll get right on it and make sure everything’s taken care of for you.
If you need us, we’re here 24/7 at [email protected] always happy to help!
We’re looking forward to getting this resolved for you.
Team FunnyFuzzy
JK
Jennifer K.
TERRIBLE!
TERRIBLE!
I had been waiting 4 weeks for my dog bed when tracking info became unavailable. I wrote an email to cancel the order, only to get an email back saying they were shipping the order. Any attempt to reach customer service (available only through email) is met with an automated reply stating that I have caught them outside business hours. DO NOT ORDER FROM THESE SCAMMERS!!!
Response from FUNNYFUZZYJun 1, 2026
Hi Jennifer,
Thank you for taking the time to share your feedback. We sincerely apologize for any frustration or inconvenience you may have experienced.
We have been attempting to locate your order; however, we have not yet been able to identify it based on the information available. To help us assist you as quickly as possible, we have sent a request via Trustpilot asking for your order number and any additional details you can provide.
You are also welcome to contact us directly at [email protected]
Once we receive your information, our team will promptly investigate your case and provide the assistance you need.
We appreciate your patience and look forward to resolving this for you.
Team FunnyFuzzy
MC
myjobhelper.com
This company is totally unresponsive…
This company is totally unresponsive re; order shipping status. Uses a trite response of 'your request is outside our business hours.' They are supposed to be in New York, jus WHAT are their business.
It appears they are nothing more than another sham/scam on the internet.
Do Not Order from them.
Response from FUNNYFUZZYJun 1, 2026
Hi there,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how frustrating it can be when you're unable to obtain the information you need regarding your order.
We take these concerns seriously and would like the opportunity to investigate the matter further. Unfortunately, we have been unable to identify your order based on the details provided in your review. To help us locate your order and review your previous communications, we have sent a request via Trustpilot asking for your order number and contact information.
Alternatively, you may contact us directly at [email protected] with your order details, and our team will be happy to look into your case and provide an update as quickly as possible.
We sincerely apologize for any inconvenience caused and appreciate the opportunity to assist you further.
Team FunnyFuzzy
TE
Terry
Beautiful couch cover!
The end product was worth the wait even though it took a 5 weeks to get here. My couch cover is so soft and pretty, and the backing keeps it in place. Great product, and I'm glad I hung in there. I'm going to order another one and this time I'll be ready for the wait.
