Melanie
Order number FF27601U
Order number FF27601U. Following my recent review, I did receive an email from Funny Fuzzy, which only partly addressed the issue, hence my second review. I have followed up directly with Funny Fuzzy, however again received no response! Having ordered 11 items and received only 1 item, I have been offered a refund for 5 items only! I am still approximately £48.00 out of pocket. Please read reviews carefully before ordering. To be fair the 1 item I received is good but buyer beware if there are any issues, the only way to get a response from Funny Fuzzy is to post on Trust Pilot, not the way a business should operate. Greatly disappointed.
Response from FUNNYFUZZYJun 4, 2026
Hi Melanie, Thank you for your feedback. We’re very sorry to hear about the missing items in your order, this is certainly not the experience we aim to provide. We’ve already contacted you via email with the relevant details, so we kindly ask you to check your inbox as well as your spam or junk folder in case our message was filtered there. Please rest assured that we’re actively looking into this matter and are committed to resolving it for you as quickly as possible. If you need any further assistance, our team is available 24/7 at [email protected] and will be happy to help. We truly appreciate your patience and understanding while we work on this for you. Team FunnyFuzzy