They double charged be 2 months in a row even with bank statements everything they refused to admit they did it. So they refused to refund my money mystery big was very slow and glitchy even on an Xbox one S.
MR
Mason R.
Terrible support. Borderline scam company!
To keep it short, I'll simplify a bit.
So basically, they failed to tell me that promotional codes don't work if you pay via PayPal until after I was billed. Luckily, they refunded that back to me. In my communications with them, I asked twice that my subscription be canceled. They apparently ignored both requests, because I was still billed. I contacted their support and have heard nothing back. I have had to file a claim with PayPal to get my money back. Terrible company. They're almost a scam, and from looking at other reviews, it looks like I'm not the only one who's had Funimation attempt to steal money from them. It also seems like their services rarely work correctly anyways.
TS
the softest S.
absolute trash
Doesn’t have an option to watch subbed if I want. The app is garbage and glitchy. They have no customer service number and don’t answer support tickets. I can’t cancel before my free trial ends because their cancel subscription button doesn’t work. I can’t delete my card information to keep it from charging. They say I canceled my subscription but it still shows as active. I’m not getting charged for this piece of crap service.
BE
Beryl -.
Horrible app
Horrible app, and website. Multiple times buttons would just not work, including the cancel subscription button which forced me to write a support ticket. Just avoid this pile of garbage
SF
Saftey F.
Just annoying
I love the shows on funimation but i feel like they over do it on the ads now. At first when I joined they had the same 3 ads in 3 specific places like Vrv, but now there are 4 - 5 ads per spot and its annoying. I ended up paying for a membership so I could stop dealing with the ads. I just feel like they are trying to force the membership. The website is also poorly scripted.
CH
Chris
Trash
Trash. You give them money and they dont give you a decent product. Apps slow (Android and ps4) are slow and buggy. Half the time you can't even log in. Telling me now that there has been a billing error even though I am fully paid up. Just cancelled my subscription. Really should have done this ages ago. Feel sorry for the people that work there as it's clear that nobody cares...
AX
Axel
My Experience
In my experience, I find it useful they have a 2 week trial. I also enjoy how they have basically everything dubbed, which most services who have both subbed and dubbed don't mostly have. I have found that the best services for subbed anime is Crunchyroll or VRV. I have tested Crunchyroll, VRV, and Funimation Premium plans. Funimation gives you a good selection and choice, but their web player is not optimal. Some of the functionality appears it used to work, but does now not. Their application is alright, although my personal preference is they need to add themes such as dark mode and light mode. Overall, they only have a few minor setbacks. Very good if you want to start off w/ dubbed anime or just watch it in general. If you prefer subbed, I recommend Crunchyroll Premium although it is a tiny bit pricier than Funimation's lowest plan, it is worth it. I would recommend Funimation to anyone who can afford it and like anime. To anyone who is just trying to view anime for cheap, this is not the site, same thing for the other services. Most have ad supported plans, but Premium plans make your experience better. If I am being frank, I have no idea what all of these people who are rating it 1 star are talking about. I get that it has bugs and some broken stuff- but the good outweighs the bad.
If you would want the best anime stuff, for my experience even though I'm a 100% anime watching lover, I would recommend Crunchyroll Premium (which includes VRV Premium, as they are owned by the same thing), and Funimation Premium. Hulu is a good runner up for anime watching, but is far behind all three of the services above.
*Edit:
Also must put in here quoting a review from September 8th, 2018 from William Massillo, where he states in his review, "Don't fall for reviews from those who simply don't know how to submit tickets to support to help improve and fix apps". I am aware there are other reviews stating that people just don't know how to work the tickets, but his stood out as he warned people to not fall for the people who don't know how it works.
Regards,
Axel
DD
Dylan D.
Pretty good
Pretty good, I got it for free off being a discord nitro sub and I'll most likely keep it