FunimationReviews of funimation.com

There is no way to contact funimation.com directly for an issue with an order other than their online messaging system. I spent over an hour messaging with a customer service person, asking questions that they refused to answer and then asking to speak to a supervisor or someone higher up and they refused to allow that. I placed an order a couple of weeks prior to messaging them, then when I hadn't received even a shipping confirmation despite paying for 7-10 shipping, I wanted an answer. Tried to ask about them fixing the issue but they just kept saying sorry but not actually giving an answer to my questions. The finally "escalated [my] ticket". The next day I got a shipping confirmation. It took another week to get the order. It was 5 funko pops by the way. When it finally came, they were all just thrown into a box with 2 pieces of packing paper on top. Everything was loose and shaking around. The boxes were damaged which really sucks. I likely will never buy anything from funimation.com shop again.

Laggy, clunky, buggy, and generally bad. We're living in the 2020s but this website and video player take me way back (and not in a good way). I keep waiting for it to get better as more people join to watch shows with booming popularity (MHA, Fruits Basket, Attack on Titan, etc) but it's just as bad as it was before. High traffic makes the whole website bug out with 404 pages galore. The video player is buggy and frequently doesn't work well (the toolbars and settings panel getting stuck with no way to fix them but to refresh the page, the play/pause toggle getting stuck/breaking, the "next episode" button not working 60-70% of the time, endless buffering, the scroll preview doesn't actually correspond to timestamp, like how???). The browse/search filters are garbage (if you select "language - English" you should expect that the anime shown have english dubs, but nope, you still get a bunch of random listings that don't). I'm not going to complain about new subs/dubs because I know those are hard to get out on schedule every week and it's a process, but the website and video player themselves need a LOT of help. The price per month is the same as ad-supported Hulu despite fewer offerings so how is the video-player quality still THIS poor? Edit: I'm using Chrome 89.0.4389.82

Pretty rare anything actually works. I legit have the video I'm trying to watch downloaded and it still wont load. Interesting how that works. Horrible platform. Too bad certain shows are only on here.

it has a lot of the dub and the japanese shows come out quickly but the site has many bugs, slow loading time, constantly down for maintenance and a poor interaface

I ordered 5 Nendoroids from the Funimation shop back in early January, and they said all products in my order would be in-stock by the end of the month. Two months later and I haven't heard anything from them, they won't even reply to my emails. Pretty frustrating, but I guess we'll see if I actually receive my order. However, after hearing about others experiences with them, I can't say I'd recommend buying from them. You're better off buying figures on more reliable sites, that actually have customer support, let alone a phone number to call. If only I'd known beforehand...

honestly I found streaming easier before I signed up for my free trail. The button for the next episode maybe worked once and then after that I had to keep going back to the episode list page to play the next episode, even though before the free trial it would automatically go to the next episode which really doesn't make sense to me. Also there was a button that said marathon which I thought was to prompt it to the next episode but nope it did nothing at all for me. I'm gonna try to watch as much as I can since I'm able to get Japanese and English versions just fine atm but after that I'm cancelling before they charge me after the free trial. Its honestly not worth it just watch without a membership and download an ad block.

This app pisses me the off, it stops streaming in the middle of every couple episodes, this problem in this app needs to b fixed ASAP or as soon as I'm finishing watching OnePiece I'm canceling my 6.99 subscription

I seriously don't understand how streamjng can be this bad. Funimation and crunchyroll recently merged and i seriously do not understand why people aren't demanding a merge in streaming. This app needs to be taken down and have the content put on crunchyroll. I don't even see how the companies that license the shows and products actually stand for this either.