Tee G.
Funimation stole my money and content
Funimation took over $200 from me in 2020 and sent me nothing. No actual customer service. They even deleted most of the info, including past purchases from my account. No more $$ for these scammers
Funimation is listed under Music & Movies.
Funimation (funimation.com) has 414 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Tee G.
Funimation took over $200 from me in 2020 and sent me nothing. No actual customer service. They even deleted most of the info, including past purchases from my account. No more $$ for these scammers
Zak B.
Dubs are nice, but their app is such crap that it’s hard to watch them. Typical login errors and audio/video sync lag issues abound
Trinitychick
I dont often write reviews- but please someone fix the lag on funimation. I was subscribed to animelab but am now subscribed to funimation after the transfer. But funimation is laggy, even with a subscription and I have good internet connection (so it shouldn't be lagging).
Violet S.
While I don't have any experience with the customer service, I can confirm that the app is hot garbage and even on a pc the website doesn't run much better. Constantly not displaying shows when you search them, episodes regularly won't play, citing an error, but it gives no options to fix it other than refreshing (which literally never works) and while this is happening other episodes will play with no issue. I would love to cancel my subscription, but unfortunately that's not an option because Funimation has monopolized the English dub side of things.
Alan K.
I've spent hundreds of Australian dollars on anime seasons which come with digital copies to be redeemed at Funimation. My purchases don't seem to matter to Funimation as an organisation because I'm STILL having to watch ads so wonder at the point of purchasing anime only for digital PURCHASES to be encumbered by ads which should logically and respectfully be free of advertising which makes it look as though Funimation is double dipping. Also, a number of the very expensive anime seasons exclusively connected to Funimation do not have entire episodes. Several of my seasons only have access, through Funimation on PS4 don't even show up. So, out of twelve shows I have access to, three or four episodes and that's it. My library is inaccessible on both my PS4 AND mobile phone Funimation app and when I finally got through to their help line via email I received an indecipherable message relating to Crunchyroll which had absolutely nothing to do with my enquiry. It's as though the person who replied doesn't speak much English. I truly do not understand how such expensive imports on a platform which should be easy to navigate is not in the least easy to navigate at all and the assistance makes it even more frustrating and aggravating. I certainly won't be purchasing any more anime connected to Funimation I mean, why should anyone pay TWICE like once at the shop counter and a second time to get a Funimation membership. Funimation should offer those who have already purchased anime programs and movies a service which is free of ads otherwise there's no point. I do not recommend this company to anyone. It's a shocker and has put me off digital for life.
Jordan O.
You'll be incredibly lucky if you manage to get through a single episode without the player needing to be refreshed, dropping to abysmal quality, or just freezing up entirely. A streaming service that can't consistently stream for just 25 minutes? Funimation can't even provide the one service they offer.
Pottasium D.
Funimation player is very poor, compared to any other streaming site I have ever used it has more stutters, buffering, less features in terms of user reviews and ratings and comments on videos; and is overall a very poor competitor A) To Crunchyroll and B) to any other anime streaming alternatives out there.
T T.
Funimation ruins everything they touch. Most incompetent evil company on the planet.