Fun LuckybitsvegasReviews of fun.luckybitsvegas.com

So it seems like a good game platform I've been a player on high five for a really long time and this is their sister station or sister site however it's getting on my nerves that I want on Thursday and I'm getting to run around supposedly cuz I didn't have all my verification in well then it shouldn't have processed my redemption and pushed it through to their redemption processor but this is some b******* cuz I'm still waiting and they are taking like 12 to 18 hours in between each response and I'm pissed So mind you that I won on Thursday and it is now Sunday and this is high five sisters site so high five has me cash out within hours this is ridiculous secondly the email correspondence between the customer service and then they're supposed AI support is ridiculous they don't know if they're coming or if they're going their AI says they don't offer an ACH redemption method but in fact they do then their customer service tells me that I my account wasn't completely verified because you have to verify your social security number separate from the verification process that my redemption would not be completed except that when I spoke to the redemption processor the transaction had already been initiated therefore couldn't be completed and the funds would be reflective in my bank within three business days so I would be cautious gaming on this profile just because it seems like they have a lot of kinks to work out

Terrible experience with this site, was happy that they accepted VIP transfer but then after I successfully transferred my VIP and after running my balance up to 1000,01sc they will not let me cash it out, I have tried for 5 days to email their support and even had to go to lengths to message them from different emails, they simply don't respond, I uploaded my ID a selfie and proof of address, still nothing, it's sad man, if they come to their senses and let me cash out I will update this review...

This is worse than those made with unity casino places. I do not know who they are getting their reviews but the aren’t legit. All you have to do is look at their big wins. You see 5.00. Maybe 20.00. They just take your money. I just had another round of 39.99 deadspins. I’d stay away

Absolutely treacherous support. The website is pretty decent if you don’t run into any troubles. I’ve deposited 500$ and have waited for almost 5 hours with only one reply not even reassuring me they have my money to begin with. At this point of writing they’re actual thieves. I didn’t even get to gamble they’ve just kept my deposit and have said little to nothing to me in 5 hours.

I was about to hit the feature after throwing 20 extra bucks in to do it. Then bam game disappears for them to tell me about my state has banned a few game makers. This game not one of them. Pissed me right the duck off. Contacted the forever to respond customer service and all they did was say there was nothing they can do for me. Now I was a loyal customer spending a hundred bucks a month there. Not anymore. They can kisss my ankle.

I’ve spent time on Lucky Bits Vegas as a verified participant, following all posted terms and sweepstakes rules, and while the gameplay experience was engaging, I’m now facing a significant issue: I’ve accumulated over $38,000 in redeemable Sweeps Coins, all of which have been played through, verified, and marked as eligible for redemption — yet the platform is currently blocking all redemption attempts due to a persistent technical error. Specifically, when I attempt to redeem a valid amount (e.g., 5,000 SC, well within their stated daily cap), the system throws a backend error stating: “requestedAmount must be a number type, but the final value was: NaN…” This happens across all browsers (Safari, Chrome), devices (Mac, iPhone), and input formats (with and without commas). I’ve tested everything. The issue isn’t formatting — it’s likely a silent flag or system bug preventing withdrawal while still allowing deposits and gameplay. Support confirmed that my account is fully verified, with no active restrictions, and yet redemptions remain impossible. I’ve submitted formal written requests for clarity, but so far, there’s been no resolution, no timeline, and no acknowledgment of the issue beyond vague references to “security reviews.” I want to be clear: I’m not accusing the company of ill intent. But when a sweepstakes-based platform accepts money, encourages play, and then fails to honor redemption terms after all requirements have been met — that’s a serious consumer concern. My goal with this review is not to criticize the games or staff, but to raise awareness for others and to ask the company to transparently address what’s happening here. If this is a technical issue, please acknowledge it. If it’s a policy review, clarify the timeline and next steps. Until redemptions are functioning as promised, I urge others to approach with caution and consider waiting until this issue is resolved. I will gladly update this review with a positive outcome if and when the matter is corrected. If something changes and they follow through without further delay, I’ll be providing updates… more to come! - Update: I submitted the error to their team with screenshots. Was told it was how I was entering in the actual number to make a redemption. I tried every combination and it will not take any number entered. I honestly believe this is intentional as I’ve if anything over communicated to support. I’ve yet to hear anything back at all. This is now day 2 of not being able to process a single redemption. They have no problem taking money but the support is basically nonexistent and the ability to redeem anything does not seem to exist. The will be reported to everyone I can come up with and I’ll be pursuing legal pathways now. To any person who reads this - DO NOT DO BUSINESS with this company as it is bad business in all areas 4 days later - another excuse from them and they are telling me 2-3 business days more before a fix is available. Then there would supposedly be a redemption process which would take 3-5 business days the 7-14 days to deposit any money into my account if they were ever to stop with the delays. End result will at minimum a month to get any redemption if it was ever possible to begin with. FRUAD COMPANY!

First they didn’t give me the 10% bonus SC they offered in the email. Then I turn $250 spent into $400 and try to redeem and it says I haven’t met play a $750 play through requirement! What! There was no minimum play through requirement listed when I made my purchase. Feels shady.

After making multiple $1000 deposits and getting to Elite status, the first time I try and withdraw any decent some of money you blocked my account for some bullshit reasoning stating multiple accounts. Which is impossible on lucky bits because you have to verify your identity the second you sign up! What the actual f! To top it all off I have screenshots from your support agent saying "there's no need to worry you're SC balance is completely safe". You spent seven days me screwing me around and lying to my face just to screw me over financially!