FullyReviews of fully.com

Received my Jarvis today ! (delivery took just over a week, for Belgium) I will only unpack it in a few weeks and update this review about the installation. Thanks !

Bought the Jarvis standing desk. Shipment to Italy experienced some delay, nevertheless, I was timely updated on the delivery status. The product is great. Sturdy, beautiful, fluid. Totally recommended. A pity that Fullly has such low reviews, if they were bad, now they improved a lot.

I have bought two different ergonomic stool chairs recently in separate orders, both in the sale and have received both orders. They shipped from Belgium so didn't ship immediately, ordered first chair on 12th March and received 17th March (within their advertised timescales) and second chair on 20th March and received on 29th March and received an email advising delay due to high orders in sales. Customer service has been great for me but wasn't fast (7 days for email response) and have received a refund for a price match guarantee they have, so have two really good quality chairs for amazingly low prices. Did notice a lot of the sale items are out of stock now and if I saw these other reviews I would have been put off ordering, so not sure what is happening, but I have had no problems at all and really happy with my new chairs which are really comfortable and helping improve posture at desk.

Bought the desk based on the stellar reviews from sources like Tom's Guide and the NYT. Purchased directly from Fully and received the desk very quickly (5 days from order to receipt). FedEx dinged the boxes a couple of times, but I can't fault Fully for that. Instructions were clear (the video is very good) and the desk was sturdy and functioned as expected. Motors smooth and quiet, the bamboo surface perfect and solid. I also purchased the bamboo shelf unit, and it is also sturdy and smart-looking. I had been wavering between a cheaper MDF desk solution and the Fully, and every day I'm glad I made this choice.

I bought a Fully standing desk (a Remi) around 2.5 years ago, during lockdown. The desk itself is great - very sturdy, nice build quality, smooth lift etc. I moved house a few months ago and partially took the desk apart, putting all of the "small bits" including a couple of wires in a clear bag, which has then completely disappeared in the house move. I assumed I would be out of luck and have to either fork out for a new desk, or make do with something cheap. Fully customer services have been incredible - not only are they going to send me all the replacement parts needed, they are going to do so for free (not even charging for shipping), and the response times to my back and forth (with two different CS reps) have been professional, polite, and incredibly helpful. Fantastic :)

I believe this is one of the best experiences I had with customer support. I got a chair with a broken part and the company helped me out with the new part delivery. After I found out that there is a bigger problem than one part they sent me a brand new chair and now everything is just perfect. This is how you acquire loyal customers.

I bought a Fully stand-up desk for my office. It's beautiful and simple. I love the keyboard drawer -- it lets me keep my desk top free of clutter so I can enjoy the clean bamboo.

I ordered a low height standing desk and I'm happy with it :)