100% human hair extensions directly from full shine's factory, save big on clip in hair extension, tape in hair extension, wigs, pre-bonded hair extension.
Full Shine (fullshine.net) has 186 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
fullshine.net
Website
fullshine.net
Category
Hair Care & Styling
Location
California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The shade of the hair is nothing like what the picture shows. It’s supposed to be blue bed and it was dark hair
Response from Full ShineMar 11, 2024
Hi! We sincerely apologize for the issue you've encountered. It could be due to color variation from different production batches. We're offering you a free return and exchange service. Please check your email as our team has contacted you.
NS
Nicole S.
Awful thin quality that sheds
Awful thin quality that sheds . Never again
Response from Full ShineMar 7, 2024
We appreciate your feedback and sincerely apologize for the inconsistency in hair quality potentially resulting from differences in factory batches. We've taken immediate action to address this issue with our manufacturers. Your input is invaluable to us, and we're steadfast in our commitment to improving product standards. Thank you for helping us identify areas for improvement, and we hope to regain your trust with future, superior products.
JB
Joey B.
BEWARE!!
BEWARE!!!
Not real human hair at all.
I have been buying extensions for a decade and decided to switch it up. My extensions usually last 12 months roughly. I only use the most high end of products on the market and I don’t use heat on my hair. These extensions lasted a total of seven days. And honestly, after one wash, they were completely frizzy and fried. These are impossible to brush through.
Not to mention, their customer service is virtually nonexistent
Double charged me, and will not refund. And now I have to pay for another couple packs and another install. Hundreds of Waste of time, energy, and money with full shine.
An absolute nightmare! Choose BELLAMI. Quality. Excellent customer service. You get what you pay for!
Stay far far away from this company. Chinese garbage!!!! What a scam.
KS
Kenneth S.
I literally placed an order 2 weeks ago…
I literally placed an order 2 weeks ago and can’t get an update to save my life I have sent multiple emails and spent over $3000 on the professional site!!!!
Response from Full ShineFeb 2, 2024
Hello, may I kindly ask for your email address? We assure you that all orders, except in cases of product stockouts, will be dispatched within 24 hours. We kindly request that you refrain from leaving negative feedback without prior communication, as it significantly impacts our business. Should you have any questions or concerns, please feel free to reach out to us at any time via email at [email protected]. Wishing you a pleasant day and a wonderful life ahead!
JV
Jasmine V.
I'm so outraged
I'm so outraged. I paid the $20 for expedited shipping. I did not get my extensions in 3-5 days. It's been a week, no extention, and they won't refunded my money. I'm very disappointed with this company.
And they have called me several times begging me to take this review down. They would give me 23% discount. I lost a very loyal client because these hair extentions were 2 weeks late. Not 2 days.
I would like to share this experience with others so they know what they're facing.
Response from Full ShineAug 21, 2023
We apologize for the bad experience. Our expedited delivery is usually 3-5 business days. However, some uncontrollable factors cannot be excluded. We are very sorry for the two days late delivery and we are willing to give you a big discount as compensation. If you are willing to accept it, please reply to our email address.
JA
Jackie
Return policy more like we ask 100 questions policy
I’ll start off to say I own a real Halo extension and this quality SUCKS compared to it. I got this piece because it has clips vs just the wire that my halo does, and a friend of mine had a great experience with this company.
I received the hair and right away I knew it looked like trash. I reached out to customer service to get a refund and they’re giving me the Spanish Inquisition. Back and forth emails. I told them this is awful customer service and can they just tell me how to get my money back, like the website promises. Had I known these things I would’ve never ordered. But since my friend had a good experience I assumed I would too. Bottom line- save your money for professional extensions!
Response from Full ShineAug 25, 2023
We support 30 days return service. We also try our best to solve customer's quality problems. But your description doesn't look like the order was placed on our website. Can you provide the order number?
ME
megan
RUN WHILE YOU CAN
UPDATE SEPT 2023
After submitting my review Full Shine decided to reach out to me & apologize, stating they never received my 30+ emails but they wanted to make this right, by offering me a return AT MY OWN COST LOL and asked me to provide them with pictures of how terrible the extensions were. I stated that I no longer had the extensions and ended up just throwing them out after months of not hearing back from them so there was no way I would be able to return them, and forwarded previous pictures. They then asked me for my order numbers which I provided, and they told me that it’s outside of their 30 day window and they actually don’t quality for return. My brain truly hurts while dealing with this company. Again, all I can say is run while you can.
I NEVER leave reviews, but for the experience I just had with Full Shine Hair I couldn’t not warn people.
If I could give this company a lower rating I would. The first set of extensions I purchased were absolutely terrible. They last maybe 2 washes and at that point I couldn’t even wear them down without them being completely matted within 5 minutes. I couldn’t wash my hair without handfuls of hair coming out.
I complained to the company and they assured me that I received a bad batch and sent a new batch. I gave them the benefit of the doubt and tried out the new batch, which ended up being the exact same, resulting in A LOT of damage to my natural hair. I again went back to the company and they told me that I need to get the Remy extensions in order for them to last. So I again gave them the benefit of the doubt and purchased their Remy extensions myself. I was quite hopeful for these ones, however, after a few washes I was back to not being able to wear my hair down without severe matting, and the shedding was unreal. Being quite upset that I have given this company so many chances with their products, I went back to them AGAIN and complained. At this point they fought me for weeks, telling me that there is nothing they can do other than a 10% discount. Until one morning I received a very quick response from them telling me that they value me as a customer and want to give me 50% off a new set, so I quickly went on their website and noticed that they are having a 50% off STORE WIDE sale. I emailed them back and confronted them about this, requesting a refund instead as I didn’t want to use their products anymore, and have since been completely ghosted by the company. It has been weeks of me emailing them without getting a single reply back. This company is a COMPLETE SCAM.
If I can give any advice at all, spend the extra money and get better quality extensions, as you will be replacing these ones every month or two anyways due to the terrible quality, so in the end you’ll be throwing more money into the fire with this brand.
Response from Full ShineAug 24, 2023
We apologize for the quality issues with the hair. But we did not receive your email. We would like you to help you to re-exchange the product for free. Please contact us at [email protected]
LB
Lindsay B.
Worst extensions and worse customer service
These are the worst tape ins I’ve ever used. The tape was garbage but I expected that after watching a hairdresser recommend them on YouTube. I spent about $120 on them which isn’t bad for hair extensions but you would expect them to at least last a full wear. I didn’t wash them except once a week and just washed the top of my own hair as touchups. By the third day they were starting to look really knotty. The color was also off and it was slightly yellow so I used purple sulfate free shampoo the first wash and deep conditioned it with a protein pack. As soon as I dried them, they look horrible. I had to constantly brush them and used an entire bottle of ouai detangler plus Olaplex oil just to keep it from looking super frizzy every day. The amount of money I spent on hair care product waste didn’t justify buying cheap extensions. The hair shed everywhere and broke off. I contacted the company three times before I got a reply. I have been talking to them for almost 2 weeks and the only time I do get a reply is when I’ve sent the third message talking about leaving a bad review. Well here we are. They offered to send me two packs even though I bought three. I said that that would be the only way to make it right. The rep acted like it was my fault they look bad and then said she forgot to read my messages. I am so done and contacted Amazon about it. It’s been almost 4 days since my last message with no reply from them.
4/5 update: The company reached out to me on 3/27 to tell me that they would send me a new product if I removed this review. I replied 3/28 that I would not do anything until the issue was resolved. They replied back saying that they would reship the extensions and send tracking. As of 4/5 they have not done this.
Response from Full ShineAug 23, 2023
Thanks for the feedback. Our store is this one: https://www.fullshine.net/
You can leave your review at Amazon or please email [email protected] so that you can get reply soon. We are different team with Amazon Full Shine. So we are unable to find your order and help you with the problem. Hope you can understand.