FullofmindReviews of fullofmind.com

Response from FullofmindJan 18, 2024

Hi there! We are sorry you're not happy with the service. Most commonly you bought a course and also picked a trial subscription on your own, so that's why the auto-payment for the subscription has been made. We're ready to issue you a refund! We'll be waiting for your message. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 1, 2024

Hi Aerlyn, We are sorry you're not happy with the service. Please check your Spam, Junk, and Social folders. Your Login and Password email may have arrived there. The stated response time is 24 hours. Our managers are working and responding to requests. I have sent another request for your data via Trustpilot to send you access details again. Please don't worry, there is an extra workload on holidays. Our managers will reply you asap. I wish you a wonderful week! Best regards, Lina Kohl Customer Support Lead of Fullofmind

Response from FullofmindJan 1, 2024

Hi Marcin, Thank you for writing to us about your situation. The waiting time for processing your request may be longer due to holidays. Our system indicates that you also selected a trial subscription when you purchased the course. The trial subscription has expired and therefore a month's subscription payment has been made. If you want to deactivate it or if you have any additional requests, please wait for our support team's response - we will help you asap. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. Have a wonderful week. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 1, 2024

Hi Anna, We are sorry that the situation has turned out this way. The system indicates that you activated your trial on your own, which turned into a monthly subscription. Please contact our support department and we will help you to further deactivate your subscription. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Karin, We are sorry you're not happy with the service. Most commonly you bought a course and also picked a trial subscription on your own, so that's why the auto-payment for the subscription has been made. We're ready to issue you a refund! We'll be waiting for your message. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Liana, We are sorry you were unaware of your subscription. I'm sorry to hear that you didn't want your subscription, but a payment occurred. Please note that you have purchased the course and also added the trial period at the purchase stage (checkbox on the course purchase page). Your trial period has expired and automatic payment for your subscription has taken place. If you have any further concerns or need assistance, please don't hesitate to contact us. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi there, We are sorry that your previous experience was not bright. I'm sorry to hear that you didn't want your subscription, but a payment occurred. Please note that you have purchased the course and also added the trial period at the purchase stage (checkbox on the course purchase page). Your trial period has expired and automatic payment for your subscription has taken place. We indeed ask customers to fill out a Google Form. This procedure is necessary to confirm which account the customer is referring to for a refund. If you have not received a refund yet, please contact our Support Team and we will make a refund for you. Our Support Team can be reached via email at [email protected] or WhatsApp at https://wtsp.cc/19295616550. We have already improved the purchasing experience on the courses' pages, please take a look at our website – fullofmind.com. We want our customers to clearly understand pricing and enjoy their courses, instead of doubting, because we care about our customers. Best regards, Lina Kohl Customer Support Lead at Fullofmind

Response from FullofmindJan 18, 2024

Hi Nicolete, I really can’t find any appeals on your behalf on our email, WhatsApp or Instagram. I have disabled your subscription, there will be no more attempts to charge your account. In this case, please try to contact us via WhatsApp (https://wtsp.cc/19295616550) so that we can send you access to your course. In the meantime, please check your email in your Spam, Junk, and Social folders for an email with Login and Password so that you can log into your personal account and view your course. I will be waiting for your request if you have not yet received your Login and Password. Best regards, Lina Kohl Customer Support Lead at Fullofmind