FullofmindReviews of fullofmind.com

I bought. $19 course which looked interesting , only to discover that I also got a free trial of all courses on the site. By the time I read the small print that said the free trial would automatically convert to a weekly subscription, it was too late to go back and cancel. I fretted and swore I’d never buy anything again without checking re scams first. I got a confirmation email that gave a link to help options. I chose the email and sent a message asking that they either cancel just the free trial or if that wasn’t possible, then cancel the purchase as well. I just received an email from Maria in customer service saying my free trial had been cancelled. Thank you Maria. Why not be more transparent and give people a real choice up front rather than trying to lock them into a subscription without their being fully aware? Much better business practice and would reflect better on your website.

The courses offered are truly great as well as the customer service - quick, effective and friendly. The subscription part could be more transparent though. I subscribed to a class for a very good price but ended up being charged an additional amount of money after. The product is very good so I think improving the subscription process and allowing a more informed consent would only give more credibility to their product. Also, offering a more affordable subscription and on a yearly basis - 100 USD per year for example, would certainly make me a loyal customer!

WhatsApp assistance was brilliant, email wasn’t responded to. The purchase was good, but I didn’t think it was worth the monthly cost for my use, so I cancelled. Once the company responded they were great. I sent emails to cancel during the week’s trial, one on day 2 and again about day 4. I had no response and was debited the monthly fee on day 7. On the receipt there was a WhatsApp support link so I used that and I had quick, friendly and professional responses with a full refund.