AM
Stay clear of this company
Stay clear of this company. The quality of the course is low...even if it is only €19. There is no refund, they just transfer your fee to another low quality course.... but the main reason for giving 1 star review is they scam you and take €73 per month out of your account. In order to access the initial €19 course you need to click a box to continue... this box is the subscription box and it is not clear that they will take money from you... and then it will be hard to unsubscribe. there are so many people in my situation now, trying to get money back....
Response from FullofmindJun 20, 2024
Hi there! I regret to hear that you had an unpleasant experience with our company. I would like to mention that we may offer a replacement for the course, if you weren't satisfied with the one you bought, as we have many customers who ask if the can replace one course with another. However, it is just our genuine offer, and if it does not suit you, you can proceed with a course refund. Unfortunately, I cannot see your full name and surname here on Trustpilot to identify your account and check your communication with us. Apparently, at the stage of the purchase, you were offered a free trial access to all courses for a week. You can dismiss the offer and opt out of the trial. You can easily unsubscribe in the account settings or by contacting our Support Team. If you require further assistance, please do not hesitate, us again via WhatsApp at https://wtsp.cc/19295616550 or email us at [email protected], I will ensure that we provide an efficient solution to your situation. situation. Best regards, Lina Kohl Customer Support Lead at FullofMind