FullofmindReviews of fullofmind.com

Response from FullofmindOct 25, 2023

Hi Meneses! We are sorry that you did not receive access to your course immediately and had to block your credit card. This is definitely not the result we are striving for. Indeed, recently we have been experiencing problems with some emails not reaching us. Please try writing to us from your other email, if you have another one, at [email protected]. We do not distribute the contact information of our users, so you can also safely write to us on WhatsApp using this link: https://wtsp.cc/19295616550. Our support team will respond to you as soon as possible within 48 hours. We are sorry that your situation has taken such a negative turn. Remember that we are always here to find a solution to your problem. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 25, 2023

Dear Rosalyn, We are genuinely sorry to hear about the situation you're facing. Recently, we've encountered issues with emails not reaching us, and we understand how frustrating that can be. Our team is available every day to help you out with your issue! To resolve this matter swiftly, please try reaching out to us again. We will take immediate action to cancel your subscription. If you have another email address, please contact us at [email protected]. For a quicker response, you can reach us on WhatsApp using this link: https://wtsp.cc/19295616550. Let me also remind you that your subscription was disabled on October 20 and a refund was made for you. Rest assured, we are committed to doing everything we can to help you through this situation. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Olga! I'm truly sorry to hear about your disappointing experience. We apologize for the technical error. A refund has already been made for you, please expect it in the next 1-7 days. Thank you for letting us know about your situation. We want the best experience for our customers on our platform. If you have any other questions, remember that you can always contact us by email ([email protected]) or via WhatsApp (https://wtsp.cc/19295616550). We wish you a wonderful day! Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Sev! I'm truly sorry to hear about your frustrating experience. This is not the level of service we aim to provide, and we apologize for the unauthorized charges and lack of a prompt response. Your satisfaction is important to us, and we take your concerns seriously. We will escalate this matter to ensure the refund is processed as promised. Please do reach out to us via email ([email protected]) or WhatsApp (https://wtsp.cc/19295616550) so we can address your concerns and ensure your issue is resolved to your satisfaction. We appreciate your patience and will work diligently to make things right. Thank you for bringing this to our attention. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Teresa! We're genuinely sorry to hear about your disappointing experience with the course. This situation doesn't reflect the quality we aim to provide, and we apologize for the language and content issues you encountered. Your feedback is important to us, and we will work diligently to ensure the quality of our courses meets the highest standards. Please do reach out to us via email ([email protected]) or WhatsApp (https://wtsp.cc/19295616550) so we can address your concerns and ensure your issue is resolved to your satisfaction. We're here to make things right and improve your experience. Thank you for bringing this to our attention. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Ola! I'm genuinely sorry to hear about your experience. This doesn't align with the level of professionalism and quality we strive to provide. Your feedback is essential to us, and we'll take this as an opportunity to improve our services. Please contact our support team so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we appreciate your patience as we strive to make things right. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Anna! We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly. Please do reach out to us via email ([email protected]) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you. Thank you for bringing this to our attention. Lina Kohl, Customer Support Lead of Fullofmind

Response from FullofmindOct 23, 2023

Hi Marien! We're genuinely sorry for the billing issue you've encountered. Your feedback is important to us, and we're committed to resolving this matter promptly. Please do reach out to us via email ([email protected]) or WhatsApp (you can find the link at the bottom of our website) so we can address your concerns and ensure your issue is resolved to your satisfaction. We value your feedback and are here to assist you. Thank you for bringing this to our attention. Lina Kohl, Customer Support Lead of Fullofmind