Fullofmind Reviews | Read Customer Reviews of fullofmind.com

Fullofmind Reviews | Read Customer Reviews of fullofmind.com

Fullofmind reviews

Showing 159 reviews with 1 star · Clear filters

Sinead
Nov 20, 2023
if i could give this no stars I would
if i could give this no stars I would. Paid $30 AUD for a course that I couldn't access, and then was charged $90 a few days later. Have emailed multiple times and fb messaged and insta messaged and have heard NOTHING. I am a student and very poor, i bought this as a treat for myself to learn some guitar songs and now they have taken the money I was going to use to survive. So disappointed I have not heard from them
Response from FullofmindNov 21, 2023
Hi Sinead! We are very sorry that this situation happened. Please try writing to our Support Team using a different email address or via WhatsApp. Customer Support Managers will immediately create a Login/Password for you so that you can log into your personal account to view the course and they will immediately issue a refund for you! Our contacts: Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 I hope you write to us soon and we will resolve this situation. Lina Kohl, Customer Support Lead of Fullofmind
Report
Yvi
Nov 16, 2023
Already 4 times I wrote an email that I…
Already 4 times I wrote an email that I want to cancel my registration. I can't delete my registration online. They've already charged me $59. Definitely, this is a scam company. No way that you get your money back in 14 days if you cancel in time. I now have to block my card. I would recommend everyone to stay away from this site.
Response from FullofmindNov 21, 2023
Hi Yvi, I'm so sorry you went through this experience. We are currently experiencing technical issues with some emails that are not being delivered to us. Our programmers are working on this. Most likely, you were not answered because your email also did not reach us. Sadly, you had to block your card. Please try to write to us in support from a different email address or via WhatsApp again so that we can refund you $59. WhatsApp works great for us. We indeed make refunds within 14 days for no reason. In your case, we understand your situation and will return your money as soon as you write. Our contacts: Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Looking forward to hearing from you! Lina Kohl, Customer Support Lead of Fullofmind
Report
Kim O.
Nov 15, 2023
I bought a course for $20 and then was…
I bought a course for $20 and then was told in a sideways way that after a week, I have to pay $70/ month. I absolutely do not want to pay for a subscription. Im trying desperately to unsubscribe before they take any more money, but all it says is that its processing my request (for more than 24 hrs) All of that and I'm getting multiple spam emails every day. Only regret for this
Response from FullofmindNov 20, 2023
Hello Kim, I'm truly sorry to hear about your recent experience and appreciate you bringing this to our attention. There seems to be a glitch causing issues with subscription cancellations not showing up correctly for some of our users. Rest assured, our tech team is actively working to resolve this issue. I can confirm that your subscription was promptly deactivated following your request, with the process completed in less than 90 minutes. You won't be facing any additional charges. Regarding the promotional emails, I understand they can be overwhelming. You can easily opt-out by clicking the "Unsubscribe" link at the bottom of any of our emails. This will ensure you no longer receive such communications from us. We're committed to providing a meaningful and enjoyable experience focused on spiritual growth and self-development at Fullofmind. Wishing you a fantastic day ahead. Lina Kohl, Customer Support Lead of Fullofmind
Report
Taina V.
Nov 14, 2023
You pay forever read!
Hi Taina! We provide 2 types of products: a course ($19) and a monthly subscription ($59) to all courses. When you buy a course, you buy it forever. The advantage of a monthly subscription is that you get access to all the courses on our site for a month. You can also watch new courses that are coming out, and which will be coming out. Thus, you can choose courses that are really suitable for you and enjoy the process of improving and developing your personality. After a course purchase, we give our users 7 days free trial subscription to all courses. Within this period you can watch all courses on our platform and decide whether you need a subscription or not. I hope this helped clarify some things. If you have any questions, please feel free to ask them in response to this email. Best regards, Andrew, customer support manager of
Response from FullofmindNov 24, 2023
Hi Taina! We see you published the answer from our Support Manager Andrew. We are sorry that you gave 1 star because... this means that you are unhappy with the service. Regarding our manager’s answer, it’s all true that we have courses and have a monthly membership for all courses which gives the opportunity to go to events, view event recordings, and be part of our community. It is also true that we give 7, and sometimes 14 days, so that new users can try membership and appreciate its benefits – attend events and watch all 100+ courses on our platform. If there is anything we can do to refine your experience with our platform, please write to our Support Team and we will do our best to make you happy. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 In the meantime, I wish you a nice day! We will be waiting for your response. Evan, Customer Support Manager [email protected]
Report
Anita
Nov 8, 2023
SCAM!!!
This is really a scam. As I read from many of you, they did the same to me. I only signed up for a course of around 18 euros, they charged me a monthly fee and another thing. I wrote them 6 times!!! and explained my case. They answered me once: »This is an email to remind you that your request to Support Team (#18401) is pending and awaits your feedback« and the second time: "Hi,I hope this email finds you well. Unfortunately, we haven't got an answer from you. If you still need our help, please send your question in a reply message" then never again. I have never experienced so much swindling and deception. Probable AI involved. Terrible. I hope that someone reads our messages and the same thing does not happen to them. Disaster! Law enforcement should work on this case.
Response from FullofmindNov 9, 2023
Hi Anita! I'm very sorry that you found yourself in this situation. Indeed, the emails you write about are automatic. We are experiencing some technical difficulties receiving emails. We are sorry that you had to write to us 6 times. But one of your emails still reached us! We sent you a reply, but apparently, our email did not reach you either. We have disabled your subscription and issued a refund for a monthly subscription and your Personal Tracker. You should have already received an email confirming your refund! We try to do everything for our customers. If you have any additional questions, please try writing to us from your other email address or better yet via WhatsApp. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Lina Kohl, Customer Support Lead of Fullofmind
Report
Irene M.
Nov 4, 2023
SCAM
SCAM! I purchased a course and I got automatically enrolled in the 7 days trial, their monthly membership is 59$!!!! I immediately tried to cancel the membership on the website and after several days it still shows "processing..." I emailed them and received no answer. So I called my bank and stopped the possibility of having them charge me. More than Full of mind they are full of sh**
Response from FullofmindNov 7, 2023
Hi Irene, We're so sorry you had to go through this. I checked and indeed your requests are not in our email system. We are very sorry that this happened. Our payment system indicates that you managed to cancel your trial on November 2nd yourself. There will be no further payments. There was some technical error with displaying the status of your trial subscription in your profile. I have already reported this to our development team and we are working to ensure that emails are received and subscription cancelations are displayed correctly. I wish you a good day, and if you have any additional questions or you need any other assistance, please try to write to our Support Team using your other email, if you have one, or via WhatsApp. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Lina Kohl, Customer Support Lead of Fullofmind
Report
CBM Conscious Breathing M.
Oct 28, 2023
Scam
Scam, scam, scam … Did not buy nothing and they charge me some course...
Response from FullofmindNov 1, 2023
Hello there! I'm sorry to hear about your experience. Please write to our support team via email or WhatsApp and we will solve your problem as soon as possible! Our Email: [email protected] Our WhatsApp: https://wtsp.cc/19295616550 We want to make everything right. Thank you for letting us know about your situation. Lina Kohl, Customer Support Lead of Fullofmind
Report
Tea
Oct 26, 2023
Scam
Had to change my creditcard. Bought one course. Did not sign up for a free trail. Two weeks later I had been charged for a monthly subscription. No replies to my e-mails. No Instagram acount exists. Don't use Whatsapp to chat with them, because then they also have your phonenumber and you will recive spam. It's a chatbot answering there as well as here. I would guess that they are reselling courses from unaware real teachers who are selling their courses on other platforms, but the main part are made up names with avatars to translate a foreign language.
Response from FullofmindOct 27, 2023
Hi Tea! We're really sorry to hear that you had to switch your credit card. That's definitely not the experience we want for you. Lately, we've had some trouble with emails not reaching us, and we understand it can be frustrating. To help you out, you can easily cancel your subscription from your personal account, or feel free to contact us for assistance. Please try reaching us from a different email address at [email protected]. Don't worry, we don't share our users' contact info. You can also safely get in touch with us on WhatsApp using this link: https://wtsp.cc/19295616550. Lina Kohl, Customer Support Lead of Fullofmind
Report