Full CircleReviews of fullcircle.com

They're a great CSA but not one to completely rely on for your week's worth of groceries. The first couple of shipments we received we're perfect and on time but after that we started receiving only 1 of the 2 packages to be delivered. We would have to call every week for them to refund items to our account (which they did) but it was still inconvenient to lose them. Maybe if the deliveries could be relied upon I would have stayed with Full Circle, but after 2 months my wife and I got fed up and cancelled.

I tried full circle for two months and both months I had problems. Order one I had an order of potatoes missing, and broccoli, a lemon that was bad and an apple with some rotting. Order two had two items missing broccoli rab and regular broccoli and the orange sweet potato's were a joke tiny in size. I reported to customer service both times. The first time an email said the would refund me for ihe missing item. Instead they charged my credit card from the missing items. The second order to received no response so I cancelled but in order to cancel you must pay the full amount for the order which included missed items. I will never use them again.

They are unreliable (missing deliveries and items regularly) and non responsive. They use the virus as an excuse for a poorly run CSA. Taking in new customers when they can’t serve the ones they have.

Easy to order. Delivered on time. Watch them deliver the one box. Fruit and vegetables were fresh. Missing everything else. Said packed outside box and delivered on invoice.Wrote immediately. No answer by 2pm next day. Called because I was charged for all items. Learned too bad, too sad...used the virus as an excuse for poor service and charging for goods not received which will never come because they don’t fix mistakes right now because of the virus. And because of the virus, we aren’t going to deliver the other missing stuff ever. Gave me a “credit” which was actually a refund of unreceived items. Told me to go online and order the items on next week’s list. Did that and learned items were no longer available. I asked Full Circle Farm why I can’t construed a favorites list; reply: because of the virus. I am disappointed in Full Circle for not fixing the overcharge, for me having to call and email to fix the overcharges, for using the virus for justification of poor service, for not even attempting to bring me the paid items not delivered, and for them saying just reorder the items when you are allow to update your cart next for week. I updated seconds after being able to update and the items were not available. Could not the lady on the phone told me that? If I didn’t catch the mistake, I would never have received a refund. So, don’t trust all your items will be delivered. You must double check your order after it comes. If something is missing, it will never come. Don’t expect Circle Farm to answer your emails in a timely manner. Why? Of course. the virus. I asked why no favorites list. I was told because of the virus, ordering is first come first serve now. However, don’t expect the items you picked and paid for will arrive. And, don’t expect Full Circle to tell you when part of your order won’t come. Don’t expect Circle Farm to reimburse you unless you take action. Don’t expect paid for items to be delivered ever. You ever hear, you get what you pay for. In this case you pay double and triple prices for items in your basket, don’t get what you paid for, and get poor delivery service. The first come first serve doesn’t obviously work because if FullCircle makes a mistake, you never get the item and others ordering later get their items. I ordered on Thursday; my friend ordered at the last minute. She received the items I did not get. I will probably cancel my subscription when my deposit runs out. I would rather go to the store, save money, and take a chance of catching the virus. That way, when I plan the weeks food menu, I know what items I have instead of counting on items to arrive or a call saying something will not be delivered. Maybe, I should have had a clue when I saw the “report missing items button” on the website. Oh, you will never get a breakdown cost of the prices in your basket. Furthermore, I received an email saying please don’t call or email for something more than once. You can sent a message that says that but you can’t email me items are missing from my order or reimburse without me calling you? Obviously, Full Circle is more like a crescent moon company, only coming through on one out of four expectations: nice produce, however: very poor customer service, ordering/delivery services, and accounting. At a time like this, when lots are people are unemployed and you obviously need more help because of an increase in business, hire more people! Right now, you are failing at your efforts and looking unprofessional.

Most flexible of its kind and really high-quality produce. I recommend them to everyone!

Normal. I'll try one more time order here later

My last few boxes have all been filled with such old produce all the veggies either rotted or completely sprouted within a day or two of delivery. When I emailed Full Circle to request a refund I get a form email back auto-closing my account.

I checked out this place for lunch last week and it was pretty good, friendly staff and quality food!