Ali
WOW! Brilliant Customer Service
WOW!! What a brilliant customer service!!! Hats off to you guys for the good work you doing! Keep it up 👍 I’m doing a challenge. Yesterday on US30 their server closed my position when it was in loss way before my stop loss price and when I raised the complaint they promptly looked into it and reimbursed me the amount! This is truly a UK company!! I had same problem few times when I was doing challenge with MFF but they said they can’t do anything about it. FTUK so far in my experience is a good company cuz all my queries were resolved and questions were answered promptly on their live chat. Haven’t completed the challenge yet but one thing that I want to mention is that they give you 2500 balance account and because of such a low balance account and based on the available leverage I can’t open position more than 0.5% unless I choose super wide stop loss which is quite annoying!! Rest all good so far!




