Babak
They value their existing customers
My account was deactivated due to the 30-day inactivity rule. It was actually my mistake, as I miscalculated the dates because August has 31 days. I contacted FTUK support, explained what had happened, and they kindly reactivated my account as a gesture of goodwill. I really appreciate how they handled the situation. If they were only interested in making more money from customers, they could have simply rejected my request and told me to purchase a new account instead. This experience gave me more confidence in FTUK and showed me that they value their existing customers. Thank you to the support team for being understanding and helpful.
Response from FTUKSep 28, 2026
Hello Babak, Thank you for sharing your experience! We’re glad we could get your account reactivated and help you continue your journey with FTUK. We truly value our existing traders and always try to help where we reasonably can. Wishing you the best of luck with your account and trading! FTUK Team




