Featherlite TrailersReviews of fthr.com

Please don't buy before write agreement as they are unprofessional and non commitments while order. As I have face lots of problems and due to them get loss.

My tongue broke into going 70 mph. on interstate. I had my Dixie chopper on it. The tongue had no visible signs of damages prior to breaking as the pictures will indicate. The trailer is all aluminum 2001 model featherlite

Poor dealer, Harrison Ford Wellington, Ohio and warranty department at factory were not as good as their word. Had trailer repaired locally at our expense

This is the first featherlite trailer i have purchased i have had many other brands and always wanted a featherlite thought i was purchasing the best trailer in the industry however used the trailer for 2 days and the roof leaks in the rain and the second time i used it on a gravel road the equipment inside got so dirty from the dust i could of just as well had a open trailer very disappointed

Purchased my second Featherlite 1610 in 2013. No issues with my first trailer. Second trailer was equipped with torsion assist hinge. This part is defectively designed and is no longer installed on Featherlite trailers. The torsion spring which is located on the passenger side of ramp door puts a great deal of stress on the weld mounts and they will separate from frame causing the door to buckle and not close. It also creates a safety issue. Once compromised the door becomes unstable. I called my dealer and several others and was told this is a wide spread issue. Featherlite's initial response was they no longer use this vendor and there's no part available to fix the problem. Featherlite no longer installs this part on their trailers so one can assume it is due to the issues. The door is designed specific for this part so the part can't be removed to accommodate my ramp door. I'm having the compromised welds repaired then plan on selling the trailer. I don't feel safe with this part on my trailer and won't take the chance of the problem reoccurring. My trailer is seldom used and clearly featherlike used an untested faulty part. Initially Featherlite said there was nothing they can do. Their exact response: That item is not considered part of the structural warranty, therefore it is only covered for one year.was: I pointed out to them that I spoke to several Featherlite technicians and was told this has been a wide spread issue with many customers. I also informed Featherlite that I will initiate a class action lawsuit to launch a nationwide recall for repair and or replacement so other owners aren't stuck with this defective part. When there's a recall in the auto industry the auto makers initiate the recall efforts. They don't pass the buck onto a former parts manufacture like Featherlite did with me. Featherlite's name is on my trailer. I purchased both my trailers from Featherlite not from the company that makes the defective torsion assist hinges. Since my initial contact with Featherlite they have soften their tone and have offered to install a cable assist option. This still doesn't correct the torsion assist part. This part needs to be removed from all trailers. A call was made to the company that manufactures the torsion assist hinge from a Featherlite dealer and he was told they have not fix to the issue. Ironically this Featherlite employee stated to me his trailer is equipped with the same option and his also failed. It's time to hold Featherlight responsible. I would hate to see someone's door fall off while traveling on the freeway. It's a safety issue and will be brought to the attention of the MNDOT as well as the DOT. If you have experienced the same issue and would like more info on our class action lawsuit feel free to call: 651-330-8216

I bought this overpriced for the quality of craftsmanship trailer 3 horse bumper pull, the window frames fills with water, the divider latches are Flimsy junk that, pop open on my horses half the time i tow it,took it in once to get fixed and still isn't right, @ time of purchase I added a rear ramp not a cheap upgrade was told would be 6 weeks or less and over two months later I call again to check say it's finished awaiting shipment then I can back two weeks later and am told it's on back order or something. I would of thought the cost and the name featherlite meant I was purchasing a supior product and the customer service that would come with purchasing a premier product.

I ordered a custom made auto transport aluminum trailer. I expressed to Featherlite and the dealer exactly what I would be using the trailer for. The trailer was built to specs, without the raised deck to accommodate wider vehicles. I was delivered the trailer with no EZ track tie down points. The delivering dealer did not even have them in stock for purchase. Featherlite offered to send me some and it has been 2 months. No tie down points. I have a $14,000 paperweight sitting in my yard. Featherlite customer service called me and threatened me. Aggressively told me they are not going to stand behind the dealer or their product.

Ordered a featherlight trailer with a quote of 6 to 8 weeks delivery and did not receive it for 4 months. There were options that were down graded without discussion such as the side door and the racks in tack room. I payed for additional ties on outside of trailer and they were not added. They did mail us the additional ties to install ourselves (like I want to drill holes in a new trailer) with no apology or refund. As far as the trailer it seems well built but I am having problems loading/unloading most of my animals because of the height of the step up. These are ponies that are use to a step up trailer but are struggling to step down this distance without hard landings. I have inquired with the company and am told most people have to add a ramp for an additional $1400. This has been a regrettable purchase. Sorry to say this trailer was not worth the wait.