Rob N.
April was great !
April Huang made contact with me and followed my order all the way through, personally ensuring that it made a deadline for me. Truely excellent customer service. Thanks April.

FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Rob N.
April Huang made contact with me and followed my order all the way through, personally ensuring that it made a deadline for me. Truely excellent customer service. Thanks April.
Szabolcs N.
I had a great experience with FiberStore! Besides the great quality of their devices, support is informative, helpful and nice.
Jim
Excellent service and customer care. Fast Delivery times.
Juan M.
My order did not arrive, the packaging used is terrible
Alex
Terrible service never again
Signage S.
I had a terrible experience with FS.com. I placed an order and was charged, but they never shipped it. I contacted their support team FOUR times, and each time I got no resolution or clear answers. The lack of communication and accountability was beyond frustrating. After wasting so much time, I had no choice but to cancel the order. This was an incredibly disappointing experience, and I will think twice before ordering from FS.com again. If you value your time and money, I’d recommend being cautious with this company.
David A.
Helpful account manager and fast efficient delivery.
Kostas G.
Took more than two weeks to deliver something that was supposedly in stock (UK), instead they had to be shipped from outside UK to the branch here first.
Response from FS.COMJan 24, 2025
Currently, order shipments are resuming. Thank you for your support and valuable feedback! We sincerely apologize for the inconvenience caused. The upgraded system will enhance data security and improve business data integration, enabling us to provide more efficient services. Thank you for your understanding and patience! If you need assistance, please don’t hesitate to contact us anytime.