Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 9,338 reviews with 5 stars · Clear filters

Emma K.
Aug 15, 2025
Fast and Courteous
Fast, courteous service
Response from Froya OrganicsApr 17, 2026
Hey Emma! Fast and courteous, love to hear it. Thank you so much for sharing! All the best, Tobias @ Frøya
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Dawn B.
Aug 15, 2025
Customer service is TOP NOTCH
Customer service is TOP NOTCH! I had changes to make prior to receiving my first order and I got an immediate response along with informed communication. I haven’t even received my products yet and I already know this company holds themselves at a high standard!! 5-stars!!
Response from Froya OrganicsApr 11, 2026
Dawn!! TOP NOTCH, we love that! So glad the team handled your changes right away with great communication. And the fact that you already love us before receiving the products? That's the biggest compliment. Hope everything exceeded your expectations when it arrived! All the best, Tobias @ Frøya
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Cm3
Aug 15, 2025
quick and helpful response
Great job replying quickly to my email with questions about some products I ordered. Very thorough and helpful answers.
Response from Froya OrganicsApr 17, 2026
So glad the answers were thorough and helpful! We really want you to feel confident about the products you're using, so getting those questions right matters a lot to us. Thank you for sharing this!! All the best, Tobias @ Frøya
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AP
Aug 15, 2025
Froya Organics - Exceptional Customer Service
Customer Rep at Froya Organics handled a concern with courtesy and promptness. Product itself is great too. Thank you!
Response from Froya OrganicsApr 22, 2026
Thank you so much for this!! Courtesy and promptness when handling a concern is exactly what we stand for. So glad we could make it right, and thrilled to hear the product itself is great too! All the best, Tobias @ Frøya
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Celeste C.
Aug 15, 2025
I purchased a set of products for…Mature Skin
I purchased a set of products for Mature Skin and had excellent results. The customer care team is very helpful as well. I needed to exchange a different product for my subscription obligation and made a user error in the system. They fixed it for me on their end. They are also very compassionate about their clients’ concerns and needs.👍❤️
Response from Froya OrganicsApr 11, 2026
Celeste! So glad you're seeing excellent results with the Mature Skin set. And happy the team could help with the product exchange smoothly. We really do care about making sure every customer gets exactly what they need. Thank you for the kind review! All the best, Tobias @ Frøya
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Amanda G.
Aug 15, 2025
Quick and responsive!
Quick and responsive!
Response from Froya OrganicsApr 22, 2026
Amanda, quick and responsive is exactly the standard we hold ourselves to! Thank you so much for taking the time to share this. All the best, Tobias @ Frøya
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laila M.
Aug 14, 2025
Quick and easy!
Quick and easy!
Response from Froya OrganicsApr 22, 2026
Quick and easy is always the goal!! So glad it was exactly that for you. Thank you, laila! All the best, Tobias @ Frøya
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VK
Aug 14, 2025
Customer Service Excellent
I'm giving 5 stars for the Customer Service Advisor from Frøya Organics. Unfortunately the delivery bag was opened and products missing but Royal Mail still have to attempt delivery. I had to refuse delivery as no products, just an empty, already opened bag. After contacting the warehouse in Basingstoke, (Kevin from Prism eLogistics, 5 stars to them too) i was advised to contact Frøya direct. I emailed them and received very prompt replies and they are resending the order which i am delighted about. It's always disappointing when things don't go to plan but when the problem is resolved within hours, that's a great company. I can't review the products yet but i will once they arrive. Thanks Frøya Organics
Response from Froya OrganicsApr 22, 2026
VK, this is so frustrating and we're genuinely sorry about the delivery situation. An opened bag with missing products is not okay, and we're really glad we could sort a resend for you quickly. That kind of thing should never happen, but when it does we always want to make it right as fast as possible. Excited for you to finally receive and try the products! All the best, Tobias @ Frøya
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