Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics Reviews | Read Customer Reviews of froyaorganics.com

Froya Organics reviews

Showing 290 reviews with 4 stars · Clear filters

Palo
Aug 6, 2026
good customer service but beware of accidentally signing up for a subscription.
Even though I was caught off guard that I was signing up for a subscription when I placed an order from them I was able to get a good response from their customer service team and received a refund when I returned the products I didn´t need. The products are actually really good, but it takes a while before you get through them and need a restock.
Response from Froya OrganicsSep 4, 2026
Hey Palo, thanks for the honest feedback! Sorry for the mix up with the subscription, but really glad our team got you sorted quickly with a refund once you reached out. Good to hear you're enjoying the products themselves too. If you ever want to adjust or pause a subscription in the future, just reach out and we'll take care of it right away. All the best, Tobias @ Frøya
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patricia T.
Aug 3, 2026
It really may be too early to tell
It really may be too early to tell. Using the basic bundle of cleanser, day balm, night balm, and under eye balm. It's been about 3 weeks. My skin definitely feels softer. Maybe it's a little brighter? With makeup on over it, it does feel a bit greasy sometimes. But maybe I'm using too much. Will keep going daily for at least a month!
Response from Froya OrganicsSep 4, 2026
Hi Patricia, thank you for the honest update! Really glad your skin already feels a bit softer and brighter after 3 weeks. On the greasy feeling under makeup, try using just a touch less of the day balm or giving it a couple extra minutes to fully absorb before applying makeup, that usually helps. Keep us posted on how the full month goes! All the best, Tobias @ Frøya
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Jeanny
Aug 2, 2026
Good start
Makes my skin looks more healthy and maybe a bit cleaner. Orange color gives a tanned look. My problem is dry skin, and still have some very dry spots after almost 4 weeks use. Hope that will be solved, we’ll see
Response from Froya OrganicsSep 15, 2026
Hi Jeanny! Thank you for the update, I love that your skin already looks healthier with that nice tanned glow. Dry spots can take a bit longer to fully turn around, so hang in there and keep going, we'd love to hear how it looks after a few more weeks. All the best, Tobias @ Frøya
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Carolyn
Jul 31, 2026
I appreciate the quick response
After I received a subscription reminder on the same day that Froya charged my credit card, I immediately contacted Froya to remind them that they did not send me a notification ahead of time about that transaction so I needed that subscription charged to be canceled. So Froya responded immediately by acknowledging my refund. I appreciate that quick response. We mostly live busy lives so I strongly recommend that Froya notifies the customer at least a few days before take money out their cc account.
Response from Froya OrganicsSep 20, 2026
Hi Carolyn, thank you for this feedback, I really appreciate you taking the time to write it out. Glad we could get that refund sorted quickly for you, and your point about giving a heads up before renewal charges is fair, I'll make sure it gets passed along. Thanks for bearing with us! All the best, Tobias @ Frøya
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Ananda D.
Jul 30, 2026
Not worth the hype, but CS was good
The customer service this time was amazing! I've dealt with issues similar to this one with other companies and have been told that since I was subscribed under a "deal" that to refund my order was impossible. Even if I've not opened or used the product. Thankfully Froya customer service understood that I'd canceled one account and a duplicate auto ship was a mistake, my bad. I received my money back in a timely manner and I feel like although the product didn't work for me it might work for someone else. (Turned my Grey hair orange at the hair line)
Response from Froya OrganicsSep 16, 2026
Hi Ananda! Thank you for such an honest and detailed review. Really glad our team could understand the duplicate autoship mistake and get your refund sorted quickly, that's exactly how it should go. Sorry to hear the color result wasn't right for your grey hair though, that kind of feedback genuinely helps us. Appreciate you giving us a shot and being upfront about how it went! All the best, Tobias @ Frøya
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Jennifer O.
Jul 27, 2026
Made my acne clear up
Made my acne clear up, as a 27 year old female who has had pretty bad hormonal acne her whole life this has been a god send. I do notice that by switching from water based to oil based products my skin isn't as plump. I love the instant acne and rosacea balm and the scrub, the magic day balm hasn't convinced me yet.
Response from Froya OrganicsSep 20, 2026
Hi Jennifer, thank you for such an honest and detailed review. So glad the acne and rosacea balm and the scrub have made such a difference after years of dealing with hormonal acne, that's huge. Appreciate you sharing that the magic day balm hasn't quite won you over yet too, feedback like that genuinely helps us. All the best, Tobias @ Frøya
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Brenda
Jul 27, 2026
The customer service representative was very kind and professional.
The customer service representative provided support from start to finish and confirmed completion of request.
Response from Froya OrganicsSep 20, 2026
Hi Brenda, thank you! So glad our team could support you the whole way through and make sure everything got wrapped up properly. All the best, Tobias @ Frøya
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Lori H.
Jul 25, 2026
I had an issue with hard beads in the…
I had an issue with hard beads in the product that I bought from Froya Organics. I am happy to say that they made it right by sending me replacement products!
Response from Froya OrganicsSep 17, 2026
Hi Lori! Sorry about those hard beads in the product, but really glad the team could make it right with a replacement. Thanks so much for giving us the chance to fix it! All the best, Tobias @ Frøya
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